Senior Manager, Insurance Digital Claims
Wavestone
full-time
Posted on:
Location Type: Hybrid
Location: Germany
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Job Level
About the role
- You lead nationwide projects across Germany to digitally transform claims management for our insurance clients.
- You develop innovative consulting services and digital claims solutions at the intersection of customer experience, processes and technology.
- You design strategic decision papers for repositioning the claims function in the digital age.
- You actively position and market the “Digital Claims” area in the market and expand it together with the team.
- You use your well-established industry network to win new clients and maintain existing relationships.
- You contribute your expertise, continue to develop professionally and actively shape Wavestone’s success.
Requirements
- Several years of professional experience as a consultant in a management consultancy, an insurance company, an InsurTech or a start-up with an insurance focus.
- Deep understanding of insurance operations, especially claims management: claims handling, claims systems and digitization of claims processes.
- Passion for rethinking the "moment of truth" for the insurance industry and enthusiasm for trends such as platform economy, data ocean, channel management and agility.
- Experience as a project or program manager and in presales.
- Analytical and methodological skills, IREB or ISTQB certification desirable.
- Willingness to travel within the DACH region.
- Successfully completed university degree.
- Fluent German and good English skills.
Benefits
- Our Personal Growth Model and Coaching & Leading approach provide close, comprehensive support for both your long-term development and your day-to-day work.
- In our Academy you will find a wide range of training offers such as language and certification courses, individual coaching or targeted leadership training.
- Thanks to the Mobile Work Policy, you can work comfortably from home or from one of our seven offices in Germany.
- With "Mobile Work Abroad" you can work up to 50 days per year from within the EU (as well as the UK, NOR, ISL, LIE, CHE).
- 30 days of annual leave, additional vacation days for special family circumstances and various sabbatical options.
- A fixed monthly mobility budget for flexible and environmentally conscious travel.
- For the Manager / Managing Consultant role, an electric company car is available as an alternative.
- Charitable engagement during our Powerdays.
- Membership in networks such as the Women’s Network or the Mindfulness Guild.
- Regular surveys via Great Place To Work and company internal fitness groups.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementclaims handlingclaims systemsdigitization of claims processesproject managementprogram managementpresalesanalytical skillsmethodological skills
Soft skills
leadershipcommunicationrelationship managementteam collaborationstrategic thinking
Certifications
IREB certificationISTQB certification