Consultant

• Shape the digital transformation in the energy sector with Wavestone!
• Advise leading utilities on customer experience, sales processes and service innovations.
• Develop holistic concepts for sales and customer service processes in the energy industry.
• Optimize B2C and B2B processes with a focus on efficiency, automation and digitization.
• Design modern customer experience strategies and implement feedback systems.
• Analyze existing workflows and optimize interfaces to billing and procurement.
• Maintain existing client relationships, identify new opportunities and actively contribute to the development of our consulting mandates.

Senior Consultant, Energy & Smart Customer

IT Project Delivery Management Consultant – Early Career

IT Project Delivery Management Consultant – Experienced

Business Process Management Consultant

Learning & Development Consultant

Technical Consultant, Systems