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Warner Pacific University

Commission Information Specialist

Warner Pacific University

Commission Information Specialist responsible for handling carrier statement data at Warner Pacific. Involves data management and communication with carrier representatives.

Posted 7/3/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $29 per hourWebsite

About the role

Key responsibilities & impact
  • Administer spreadsheet of all carrier portals and websites and corresponding password and login information for each
  • Using daily EFT download from the bank and check deposit data identify commissions received
  • Download/account for all commission statements from carrier portals, efaxes, emails and US mail, making sure they are electronically saved to the proper directory
  • Investigate missing or unidentified statements
  • Prepare assigned statements into necessary excel format for revenue coding and broker commission payments
  • Load data into Stateable system
  • Communicate with carrier representatives regarding missing statements
  • Track and quantify open support tickets with 3rd party vendor
  • Assist with special projects as assigned

Requirements

What you’ll need
  • Minimum of a High School Diploma, GED or equivalent
  • Excellent customer service skills
  • Excellent written and oral communications skills
  • Ability to prioritize work effectively
  • Ability to work independently and as part of a team
  • Ability to be an analytical thinker with attention to detail
  • Strong ethical standards with high level of integrity
  • Ability to coordinate with computer programmers and work through system logic
  • Computer literacy with proficiency in the Microsoft Office suite and emphasis on advanced Excel (pivot tables, v-lookups)
  • Knowledge of Sage Intacct and advanced Microsoft Excel skills a plus
  • Ability to sit for long periods of time, lift a minimum of 5 lbs, file, stand, bend, reach, pull

Benefits

Comp & perks
  • Health insurance
  • 401(k) + match
  • Paid holidays
  • Paid Time Off
  • Short- and long-term disability benefits
  • Life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Data AnalysisRevenue CodingCommission TrackingEFT Download ProcessingData Loading into Stateable System
Soft Skills
Attention to DetailTeam CollaborationPrioritizationIntegrityIndependence
Certifications
High School DiplomaGED