Commission Information Specialist

Warner Pacific University

Commission Information Specialist responsible for handling carrier statement data at Warner Pacific. Involves data management and communication with carrier representatives.

Posted 7/3/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical thinking and attention to detail while effectively managing data and communication with carrier representatives. Proficient in advanced Microsoft Excel and capable of coordinating with technical teams to ensure accurate processing of commission statements.

Highest-signal resume keywords

Advanced Microsoft Excel SkillsCustomer Service SkillsAnalytical ThinkingData ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisRevenue CodingCommission TrackingEFT Download ProcessingData Loading into Stateable System

Soft Skills

Attention to DetailTeam CollaborationPrioritizationIntegrityIndependence

Tools & Technologies

Microsoft Office SuiteSage IntacctCarrier Portals

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Commission StatementsSupport TicketsCarrier RepresentativesEfaxElectronic Filing

About the role

Key responsibilities & impact

Administer spreadsheet of all carrier portals and websites and corresponding password and login information for each
Using daily EFT download from the bank and check deposit data identify commissions received
Download/account for all commission statements from carrier portals, efaxes, emails and US mail, making sure they are electronically saved to the proper directory
Investigate missing or unidentified statements
Prepare assigned statements into necessary excel format for revenue coding and broker commission payments
Load data into Stateable system
Communicate with carrier representatives regarding missing statements
Track and quantify open support tickets with 3rd party vendor
Assist with special projects as assigned

Requirements

What you’ll need

Minimum of a High School Diploma, GED or equivalent
Excellent customer service skills
Excellent written and oral communications skills
Ability to prioritize work effectively
Ability to work independently and as part of a team
Ability to be an analytical thinker with attention to detail
Strong ethical standards with high level of integrity
Ability to coordinate with computer programmers and work through system logic
Computer literacy with proficiency in the Microsoft Office suite and emphasis on advanced Excel (pivot tables, v-lookups)
Knowledge of Sage Intacct and advanced Microsoft Excel skills a plus
Ability to sit for long periods of time, lift a minimum of 5 lbs, file, stand, bend, reach, pull

Benefits

Comp & perks

Health insurance
401(k) + match
Paid holidays
Paid Time Off
Short- and long-term disability benefits
Life insurance