Multi-Market Support Specialist I

Warner Pacific University

Multi-Market Support Specialist at Warner Pacific managing RFP documents and supporting health insurance analyses. Collaborating with analysts to ensure accurate data handling throughout sales processes.

Posted 4/23/2026full-timeColorado, Florida, Oklahoma, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $36 per hourWebsite

About the role

Key responsibilities & impact

Independently review and scrub RFP documents for accuracy and completeness.
Identify missing or inconsistent data and escalate appropriately for resolution.
Organize and label documents according to established naming conventions and internal protocols and upload to Salesforce.
Assist with preparing RFP packages for submission to carrier partners.
Accurately log opportunities in CRM systems for internal visibility.
Efficiently manage a high volume of quote requests, balancing speed and accuracy.
Verify consistency of information between RFP documents and input templates.
Accurately put together premium rosters in support of the Finance Sold File process.
Maintain a high audit percentage score for audits surrounding pre-submission census enrollments.
Demonstrate strong understanding of the healthcare insurance market.
Respond promptly to inquiries and ensure clarity and accuracy in all communications.

Requirements

What you’ll need

High School diploma or equivalent required.
Strong proficiency in Microsoft Excel and comfort working with complex spreadsheets.
Experience with CRM systems like Salesforce is highly preferred.
Effectively communicate across teams and with external partners, ensuring accurate and timely information sharing.
Able to draft clear documentation and respond to non-routine issues with appropriate detail.
Consistently produce accurate work while managing competing priorities and meeting deadlines.
Actively seek opportunities to expand knowledge and improve processes, contributing to team efficiency and personal development.
Effectively navigate shifting priorities and evolving workflows.

Benefits

Comp & perks

Health insurance
Paid Time Off
Dental benefits
Vision benefits
401(k) + match
Short- and long-term disability benefits
Life insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

RFP reviewdata accuracydocument organizationpremium roster preparationaudit percentage maintenancecomplex spreadsheet management

Soft Skills

effective communicationdetail-orientedtime managementproblem-solvingteam collaborationadaptability

Certifications

High School diploma or equivalent