Wand AI

User Experience (UX) Expert & User Journey Designer / Researcher @ Wand Synthesis AI Inc.

Wand AI

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Conduct in-depth user research through interviews, surveys, usability testing, and data analysis.
  • Map and analyze end-to-end user journeys to identify friction points and opportunities.
  • Zoom into critical interaction points such as how a user completes a single action or interprets a single screen and refine usability at the micro level for maximum clarity and efficiency.
  • Create user personas, journey maps, user flows, wireframes, and prototypes to communicate design intent.
  • Collaborate closely with product managers, designers, and developers to translate insights into product improvements.
  • Advocate for UX best practices and user-centered design across the organization.
  • Ensure consistency and accessibility across all digital touchpoints.
  • Continuously test, measure, and refine design solutions based on user feedback and data.

Requirements

  • 4+ years of hands-on experience in UX design and research roles.
  • Strong understanding of UX principles, usability heuristics, and design thinking methodology.
  • Proficiency in tools such as Figma, Miro, and wireframing/prototyping software.
  • Experience with user research techniques (interviews, usability tests, surveys) and synthesis methods.
  • Ability to translate complex problems into simple, intuitive solutions.
  • Proven track record of improving usability through targeted interface changes (e.g., button placement, navigation flow adjustments etc.) that measurably impact user success rates.
  • Experience working in cross-functional, fast-paced teams.
  • Strong communication skills, both verbal and written.
  • Bachelor’s degree or higher in Human-Computer Interaction (HCI), Interaction Design, Psychology, Cognitive Science, Graphic Design, or a related field.