Inbound Sales Agent – Technical Products
Waagenet
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇺 Anywhere in Europe
Visit company websiteJob Level
Junior
About the role
- Provide telephone and written consultation/support to our customers with a high level of quality awareness
- Handle product inquiries, send offers and quotes, follow up via email and telephone
- No cold calling required! We only sell to customers who contact us.
- Proactive communication with customers and suppliers in case of delivery delays or other issues related to an order
- Close collaboration with our technical team, especially on cross-project topics or the launch of new products/features
- Collect and share common customer concerns for our FAQ section
Requirements
- At least one year of work experience in a sales role (ideally on the phone) or relevant experience in ecommerce/ customer service/ consultation
- Native or C2 English language skills
- German and/ or Spanish language skills would be good but are not a strict requirement
- Excellent spoken and written communication skills
- Interest in technology willingness to learn about our products and tools
- Experience in consulting for industrial or complex products is a big plus
- Organized, team-oriented, and reliable work ethic as well as a strong desire to make customers happy.
Benefits
- Flexibility to work from anywhere in the world for up to 6 months a year as long as you have a quiet work environment and a stable internet connection.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceecommerce experiencecustomer service experienceconsultation experienceconsulting for industrial productsproduct knowledgequotation skills
Soft skills
communication skillsproactive communicationteam-orientedorganizedreliable work ethiccustomer satisfaction focuswillingness to learn