Inbound Sales Agent – Technical Products
Waagenet
full-time
Posted on:
Location Type: Remote
Location: Anywhere in Europe
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Job Level
About the role
- Provide telephone and written consultation/support to our customers with a high level of quality awareness
- Handle product inquiries, send offers and quotes, follow up via email and telephone
- No cold calling required! We only sell to customers who contact us.
- Proactive communication with customers and suppliers in case of delivery delays or other issues related to an order
- Close collaboration with our technical team, especially on cross-project topics or the launch of new products/features
- Collect and share common customer concerns for our FAQ section
Requirements
- At least one year of work experience in a sales role (ideally on the phone) or relevant experience in ecommerce/ customer service/ consultation
- Native or C2 English language skills
- German and/ or Spanish language skills would be good but are not a strict requirement
- Excellent spoken and written communication skills
- Interest in technology willingness to learn about our products and tools
- Experience in consulting for industrial or complex products is a big plus
- Organized, team-oriented, and reliable work ethic as well as a strong desire to make customers happy.
Benefits
- Flexibility to work from anywhere in the world for up to 6 months a year as long as you have a quiet work environment and a stable internet connection.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceecommerce experiencecustomer service experienceconsultation experienceconsulting for industrial productsproduct knowledgequotation skills
Soft Skills
communication skillsproactive communicationteam-orientedorganizedreliable work ethiccustomer satisfaction focuswillingness to learn