Account Manager – Development
Personalberatung Pillong
Inbound Sales Agent – Technical Products
Waagenet
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Junior
About the role
- Phone and written advice/support for our customers with a high commitment to quality
- Handling product inquiries, preparing and sending quotes, and following up via email and phone
- No cold calling required! We only sell to customers who contact us.
- Proactive communication with customers and suppliers in case of delivery delays or other issues affecting an order
- Close collaboration with our technical team, especially on cross-project topics or when introducing new products/features
- Collecting and sharing common customer concerns for our FAQ section
Requirements
- At least one year of professional experience in a sales role (ideally over the phone) or relevant experience in e-commerce / customer service / consulting
- Native or C2-level English
- Good German and/or Spanish skills are a plus but not mandatory
- Excellent verbal and written communication skills
- Interest in technology and willingness to learn about our products and tools
- Experience advising on industrial or complex products is a significant advantage
- Organized, team-oriented, and reliable work style with a strong drive to make customers happy.
Benefits
- Flexibility to work remotely worldwide for up to 6 months per year, provided you have a quiet workspace and a stable internet connection.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencee-commerce experiencecustomer service experienceconsulting experienceadvising on industrial productsproduct knowledgequote preparation
Soft skills
verbal communicationwritten communicationproactive communicationorganizational skillsteam-orientedreliable work stylecustomer satisfaction focus
