Senior Claims Specialist – California Workers Compensation

W. R. Berkley Corporation

Senior Claims Specialist handling high exposure workers' compensation claims at Berkley. Serving as SME and leading account management activities in assigned jurisdictions.

Posted 7/8/2026full-timeRemote • Arizona, California, Idaho, Oregon, Virginia, Washington • 🇺🇸 United StatesSenior💰 $85,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in technical claims handling, particularly in workers' compensation across multiple jurisdictions, while effectively managing client relationships and leading claims-related account management activities. Exhibits strong analytical, problem-solving, and interpersonal skills to navigate complex claims and foster collaboration across departments.

Highest-signal resume keywords

Workers' Compensation Claims HandlingClaims Account ManagementAnalytical and Critical ThinkingInterpersonal and Relationship Building SkillsLeadership and Ownership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Claims HandlingWorkers' Compensation Act KnowledgeClaims Investigation and EvaluationLoss Ratio MonitoringClaims Adjuster Training

Soft Skills

Time ManagementOrganizational SkillsConflict ManagementAttention to DetailDrive and Accountability

Industry Keywords

Workers' CompensationClaims ManagementBusiness DevelopmentUnderwritingLitigated Claims

About the role

Key responsibilities & impact

Responsible for handling some of the highest exposure and most complex workers’ compensation claims in assigned jurisdictions
Serve as a Subject Matter Expert (SME) for all technical claims handling activities
Serve as the primary liaison for key internal and external business partnerships and programs
Lead special projects and programs, and lead claims related account management activities for large clients
Assume full-responsibility of claims related account management activities for large clients
Actively work with Business Development and Underwriting teams to monitor loss ratio for assigned accounts
Participate in client meetings for training on claims issues
Effectively investigate, evaluate, mitigate and resolve pending inventory of litigated and high exposure workers’ compensation claims
Monitor costs and effectiveness of internal and external business partners and vendors
Maintain and demonstrate high-level of knowledge of the Workers Compensation Act and Rules and Regulations in assigned jurisdictions
Assist in training and development of claims adjusters through mentoring

Requirements

What you’ll need

Minimum of 7-9 years of technical claims handling experience with a heavy emphasis on workers’ compensation claims in multiple jurisdictions
Supervisory experience a plus, but not required
Consistently display a high-level of ownership, drive and accountability
Acts as an informal leader
Excellent written, verbal, interpersonal and relationship building skills
Exceptional time management and organization skills
Strong insurance business acumen and leadership skills
Ability to work independently and strategically problem solve
Strong analytical and critical thinking skills
Ability to diplomatically manage conflict
Ability to develop relationships within the organization and work effectively across departments
Strong discretion and integrity in dealing with highly confidential and sensitive information
Display a high-degree of attention to detail

Benefits

Comp & perks

Health, Dental, Vision, Life, Disability, Wellness
Paid Time Off
401(k)
Profit-Sharing plans