Assist the Business Analyst group as a liaison between stakeholders and technology partners to review, analyze and evaluate business systems, operational processes and customer needs
Participate in tasks, projects or initiatives that involve data entry, analyzing data, collaborating with subject matter experts and research to identify problems, and propose solutions
Administrative tasks involving issue submissions through Atlassian software
User acceptance testing and guide creation
Collaborate with end users and stakeholders to assist in development and translation of business requirements for project and supporting deliverables
Suggest changes to business stakeholders using data and analytics to support recommendations
Manage workload by balancing competing priorities
Conduct meetings or presentations informing the business on progress within tasks/projects assigned
Effectively communicate insights and plans to cross-functional team members and management
Identify issues and investigate the scope of the issue
Participate in cross functional project teams as determined by management
Requirements
Microsoft SQL and Excel experience and proficiency strongly preferred
Familiar with relational database concepts and client-server concepts
Attention to detail
Strong documentation skills
Analytical and quantitative skills
Strong discretion in dealing with confidential and sensitive information
Organization, prioritization and customer service skills to effectively follow-up on complex and detailed work activities
Experience with setting delivery commitments and meeting expectations
Relevant field of study and/or equivalent project experience