Customer Service Representative, Branch (m/f/d)
VR PLUS Altmark-Wendland eG
full-time
Posted on:
Location Type: Office
Location: Hitzacker • 🇩🇪 Germany
Visit company websiteJob Level
Junior
About the role
- Greeting customers and recording their inquiries
- Offering service solutions
- Handling routine customer inquiries
- Escalating complex issues
- Supporting service advisors
Requirements
- Successfully completed commercial apprenticeship or qualification as a bank clerk (m/f/d)
- Some professional experience
- Proof of continuing education in accordance with the EU Insurance Distribution Directive (IDD)
- Service-oriented work approach
- Valid driving license (Class B)
Benefits
- Collective agreement pay and capital-forming benefits
- Collective agreement-based special payments
- Tailored training and development programs
- Exclusive perks, discounts, and allowances
- Cross-divisional employee bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
service-oriented work approachcustomer serviceproblem-solvingcommunicationinquiry handling
Certifications
commercial apprenticeshipqualification as a bank clerkcontinuing education in accordance with EU Insurance Distribution Directive (IDD)valid driving license (Class B)