Manage cross-functional operational projects and initiatives, while ensuring that processes, tools, and coordination run smoothly.
Track and report on operational metrics and board-level data to drive accountability.
Serve as primary liaison with key vendors and partners, leading meetings, prioritizing requests, and ensuring timely resolution of issues.
Support day-to-day operations across Facilities, Procurement, and Integrated Operations Center, escalating or resolving issues as needed.
Develop documentation and workflows to standardize processes.
Identify and ruthlessly pursue improvements to process.
Ability to travel up to 10% (annual summit, team building, workshops, conferences, etc.)
Perform additional responsibilities as assigned.
Requirements
5-7+ years of experience in operational project management, technical program management, or a related field
Strong organizational skills with proven ability to manage multiple projects and priorities in a fast-paced environment
Experience working cross-functionally with finance, accounting, operations, and external vendors
Excellent communication and stakeholder management skills, with ability to facilitate and escalate effectively
High attention to detail, reliability, and ability to operate independently in a hybrid environment
Service operations experience supporting EV charging, energy + utility infrastructure, or related sectors (nice-to-have)
Basic project management experience or certification (e.g., PMP, CAPM) (nice-to-have)
Proficiency with any of the following software: Atlassian (Confluence and/or Jira), Salesforce Service Cloud or other CMMS/ticketing platforms, analytics and reporting tools (e.g. Power BI, Kibana) (nice-to-have)
Benefits
medical/vision/dental insurance
matching 401(k)
unlimited vacation time
EV incentive
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational project managementtechnical program managementproject managementprocess improvementdocumentation developmentworkflow standardization
Soft skills
organizational skillscommunication skillsstakeholder managementattention to detailreliabilityindependence