Regional Operations Manager

Volkswagen Group

Regional Operations Manager overseeing operational performance and network efficiency for Electrify America and Electrify Canada charging sites. Managing site operations and collaborating cross-functionally for improvements.

Posted 6/2/2026full-timeCalifornia, Colorado, New York, Rhode Island, Washington • 🇺🇸 United StatesSeniorLead💰 $87,900 - $185,300 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own end-to-end operational performance of assigned Electrify America and Electrify Canada sites post-construction
Maximize charger availability, throughput, and overall site quality to drive revenue and customer satisfaction
Control operating costs through effective technician utilization, vendor selection, and performance management
Use data and operational tools to quickly identify, prioritize, and resolve site issues
Partner with Network Specialists to escalate critical issues, coordinate cross-functional support, and drive timely resolution
Oversee site commissioning to ensure timely delivery and strong post-launch performance
Ensure sites remain compliant, well-maintained, and visually appealing
Manage scopes of work, dispatch field resources, and ensure timely follow-through on identified issues
Prioritize and route maintenance activities to improve uptime and optimize cost
Lead resolution of outages and site issues by coordinating with internal teams and external partners
Identify trends and address root causes to prevent repeat issues
Act as the primary owner for site-related matters including violations, inspections, upgrades, relocations, and decommissioning
Identify and implement process improvements to increase operational efficiency, consistency, and scalability

Requirements

What you’ll need

7+ years of relevant experience
Associates degree or equivalent experience
Electrical Troubleshooting
Vendor management against deliverables
Project and Program management
Prior service operation or field operations experience
Working knowledge of electrical device function to be able to diagnose and troubleshoot issues with assets
Incident and escalation management
Data analysis and trend identification
EV Industry experience (desired)
Experience reviewing hardware log files to diagnose issues (desired)
PMP or CAPM (desired)

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities
Remote work options
Drug-free workplace
Pre-employment substance abuse testing

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

electrical troubleshootingvendor managementproject managementprogram managementdata analysisincident managementescalation managementtrend identificationhardware log file reviewoperational efficiency

Soft Skills

leadershipcommunicationproblem-solvingcross-functional collaborationperformance managementcustomer satisfaction focusorganizational skillsprocess improvementresource managementtime management

Certifications

PMPCAPM