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Tech Stack
Tools & technologiesPMPServiceNow
About the role
Key responsibilities & impact- Act as the Program Manager backup, ensuring uninterrupted program execution
- Manage daily team coordination, schedules, and action item tracking
- Prepare and deliver status reports, PMR presentations, and executive briefings
- Track and report KPIs and SLA metrics (SS-1 to SS-23)
- Oversee staffing activities, including onboarding, offboarding, and clearance verification
- Coordinate transition activities aligned with PWS requirements
- Support quality management processes, including audits and corrective action plans (CAPs)
Requirements
What you’ll need- Must possess an active secret clearance.
- Strong experience in project/program management, preferably in federal/DoD programs
- Excellent coordination, scheduling, and reporting skills
- Proficiency in tools such as Microsoft Project, Jira, Power BI, Excel, SharePoint, and ServiceNow
- Solid understanding of KPI tracking, SLA management, and performance reporting
- Strong stakeholder communication and documentation skills
- Experience in staffing coordination and security clearance processes
- Familiarity with quality management frameworks and audit processes
- Ability to work in classified environments
- PMP or CAPM certification is required
Benefits
Comp & perks- Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only)
- Life Insurance
- Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
- 401K Retirement Plan with employer match
- Professional Development Training Reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprogram managementKPI trackingSLA managementperformance reportingstaffing coordinationquality managementaudit processestransition activitiesaction item tracking
Soft Skills
coordination skillsscheduling skillsreporting skillsstakeholder communicationdocumentation skills
Certifications
PMPCAPM
