VivSoft

Senior Technical Lead – O&M, DM&E

VivSoft

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

AWSCloud

About the role

  • Lead end-to-end O&M and modernization efforts across enterprise federal systems.
  • Oversee operational processes, SLAs, incident management, and continuous improvement.
  • Plan and manage DM&E activities, ensuring smooth deployment of enhancements and modernization increments.
  • Collaborate with development, QA, DevOps, database, and cloud teams.
  • Establish performance monitoring, risk management, and operational governance.
  • Ensure adherence to federal security and compliance standards.
  • Support program leadership with reporting, technical direction, and stakeholder engagement.

Requirements

  • 5+ years of leadership experience in O&M, modernization, or enterprise IT management.
  • 3+ years supporting federal IT environments of similar size and complexity.
  • Proven success managing large-scale, mission-critical federal IT operations.
  • Strong understanding of ITIL, Agile/SAFe, DevSecOps, and cloud operations.
  • Experience leading modernization while ensuring operational continuity.
  • Relevant certifications preferred: ITIL, AWS, Agile/Scrum.
Benefits
  • Comprehensive Medical, Dental, and Visions Plans
  • Life Insurance
  • Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
  • 401K Retirement Plan with employer match
  • Professional Development Training Reimbursement
  • Flexible/remote work schedule.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
O&Mmodernizationincident managementDM&E activitiesperformance monitoringrisk managementoperational governanceITILAgileDevSecOps
Soft Skills
leadershipcollaborationstakeholder engagementcommunicationcontinuous improvement
Certifications
ITILAWSAgileScrum