Account Executive

Vitu

Account Executive developing relationships for Vitu in Virginia, focusing on DMV paperwork and dealer compliance. Delivering support and exceptional service to dealership personnel.

Posted 8/3/2026full-timeVirginia • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in DMV regulations and compliance, with a strong focus on training dealership personnel and providing exceptional customer support. Proficient in managing client relationships and conducting audits to ensure adherence to DMV procedures.

Highest-signal resume keywords

DMV Regulations KnowledgeEVR Program KnowledgeAccount ManagementCompliance AuditsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reports Of SaleDMV AccountingBundle ReconciliationE-FilingDMV Fee Training

Soft Skills

Effective CommunicationClient AdvocacyProactive SupportIndependent Work

Tools & Technologies

VituDMS NavigationMicrosoft WordMicrosoft ExcelGoogle DriveChromeFirefox

Industry Keywords

DMV ComplianceRegistration ProcessingDealer Error RatesBusiness To Business Environment

About the role

Key responsibilities & impact

Train dealership personnel on the use of Vitu.
Meet with dealership management to review process and procedures pertaining to their DMV paperwork.
Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.
Maintain a strong business relationship with key dealership personnel.
Provide Vitu/VITU support via phone, chat and email as needed.
Deliver exceptional customer service and support by being responsive and proactive to customer needs.
Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns.
Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.
DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.
Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.
Conduct DMV fee training both in-person and via webinar.

Requirements

What you’ll need

Experience with Reports of Sale and other related DMV documents for both new and used vehicles
Account management in a business to business environment is preferred.
Experience with DMV accounting and bundle reconciliation
EVR program knowledge (E-filing)
Knowledge of DMV regulations pertaining to registration processing
Experience with Chrome and Firefox configuration and settings
Able to use various PC programs including Microsoft Word, Excel, and Google Drive
Able to effectively communicate with high level Executives
Able to work independently with limited supervision
Travel is required up to 150 miles

Benefits

Comp & perks

Healthcare Coverage for you and your family covering Medical, Dental & Vision
Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Generous PTO
Pet Insurance
Retirement Planning
ID Theft Insurance
Life and Disability Insurance
Commuter Benefits
Accident & Hospital, Critical Illness Insurance
Tuition Reimbursement