Account Executive

Vitu

Account Executive providing training and white glove service for Vitu's vehicle-to-government solutions. Supporting dealership personnel and ensuring compliance with DMV regulations in assigned California territory.

Posted 7/30/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in DMV regulations and compliance, with a strong focus on training dealership personnel and providing exceptional customer support. Proficient in managing client relationships and identifying upsell opportunities within a business-to-business environment.

Highest-signal resume keywords

DMV Regulations KnowledgeEVR Program KnowledgeAccount ManagementCustomer ServiceCompliance Audits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Reports of Sale ExperienceDMV AccountingBundle ReconciliationDMV Fee TrainingE-FilingDMV Paperwork Processing

Soft Skills

Effective CommunicationProblem SolvingClient AdvocacyIndependence

Tools & Technologies

VituDMS NavigationMicrosoft WordMicrosoft ExcelGoogle DriveChrome ConfigurationFirefox Configuration

Industry Keywords

DMV ComplianceDealer ManagementCustomer SupportBusiness Relationships

About the role

Key responsibilities & impact

Train dealership personnel on the use of Vitu.
Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.
Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.
Maintain a strong business relationship with key dealership personnel.
Provide Vitu/VITU support via phone, chat and email as needed.
Deliver exceptional customer service and support by being responsive and proactive to customer needs.
Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns.
Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.
DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.
Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.
Conduct DMV fee training both in-person and via webinar.
Serve as the primary point of contact for assigned dealers, resolving issues and complaints swiftly and effectively, ensuring timely solutions and corrective/preventive actions.
Identify upsell and cross-selling opportunities, pitching them to existing clients, and communicating interests to Sales.

Requirements

What you’ll need

Experience with Reports of Sale and other related DMV documents for both new and used vehicles
Experience with DMV accounting and bundle reconciliation
EVR program knowledge (E-filing)
Knowledge of DMV regulations pertaining to registration processing
Experience with Chrome and Firefox configuration and settings
Able to use various PC programs including Microsoft Word, Excel, and Google Drive.
Ability to effectively communicate with high level executives, all levels of dealership management and team members.
Ability to work independently with limited supervision
Account management in a business to business environment is preferred.
Travel is required up to 150 miles

Benefits

Comp & perks

Healthcare Coverage for you and your family covering Medical, Dental & Vision
Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Generous PTO
Pet Insurance
Retirement Planning
ID Theft Insurance
Life and Disability Insurance
Commuter Benefits
Accident & Hospital, Critical Illness Insurance
Tuition Reimbursement