Account Executive

Vitu

Account Executive building relationships and providing training in vehicle-to-government technology. Ensuring compliance and delivering high-level service to dealer clients throughout New York.

Posted 7/30/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management, problem resolution, and compliance with State regulations. Proficient in financial reporting and administrative duties while maintaining a high level of customer service.

Highest-signal resume keywords

DMV OR Dealership Title & Registration ExperienceTroubleshooting And Problem-Solving SkillsExcellent Communication SkillsKnowledge Of State RegulationsExperience With DMS Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial ReportingUtilization Dashboard ReviewBundle ReconciliationEVR Program KnowledgeMicrosoft WordMicrosoft ExcelGoogle SuiteDMS Systems FamiliarityChrome ConfigurationFirefox Configuration

Soft Skills

Customer ServiceAttention To DetailTraining SkillsPositive AttitudeIndependent Work

Certifications & Qualifications

Current State Driver’s License

Industry Keywords

State ComplianceAccount ManagementBusiness To Business EnvironmentProblem ResolutionClient Advocacy

About the role

Key responsibilities & impact

Building customer relationships: This includes Principals, GMs, GSMs, Finance, Corp Controllers, Title Clerks in dealerships
Act as client advocate for all products and services
Deliver the highest level of customer service (white glove) to the dealer: Prompt response to phone calls and emails
Problem resolution and troubleshooting
Being proactive in identifying and communicating needs
Arriving on time for scheduled appointments
Appropriate escalation and reporting of issues, including ownership and follow-up
Continual and follow-up training on an as-needed basis
Provide backup phone coverage during business hours and after-hours support on a rotational basis
Deliver value by: Proactive reporting and issue analysis
End-of-month financial reporting
Monthly review of volume
Regular review and action of all utilization dashboards
Ensure State compliance in all related areas
Managing Administrative duties as delegated by NYS PS

Requirements

What you’ll need

Reside in New York
DMV OR Dealership Title & Registration experience
Excellent communication, retention, and training skills
Troubleshooting and problem-solving skills are a must
Strong writing skills, and attention to detail
Must be familiar with various DMS systems used by Vitu clients
A clean driving record and current State driver’s license is required
Knowledge of State regulations pertaining to registration processing
Experience with Chrome and Firefox configuration and settings
Able to use various PC programs including Microsoft Word, Excel, and Google Suite
Able to effectively communicate with high-level Executives
Able to work independently with limited supervision
Overall happy and positive attitude
Travel is required up to 150 miles, 4 - 5 days a week.
Account management in a business to business environment is preferred.
Experience with DMV accounting and bundle reconciliation
EVR program knowledge (E-filing)

Benefits

Comp & perks

Healthcare Coverage for you and your family covering Medical, Dental & Vision
Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Generous PTO
Pet Insurance
Retirement Planning
ID Theft Insurance
Life and Disability Insurance
Commuter Benefits
Accident & Hospital, Critical Illness Insurance
Tuition Reimbursement