SaaS Project Manager

vitruvi

Project Manager responsible for configuring Vitruvi Workspace and managing customer deployments in a fast-paced environment. Collaborating with internal stakeholders to ensure successful implementations.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $75,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Perform hands-on configuration of the Vitruvi Workspace for assigned implementations
Execute and follow up on VPS (Vitruvi Professional Services) requests accurately and on schedule
Manage the day-to-day delivery of smaller implementations independently, including scoping, configuration, training, UAT, and go-live
On complex accounts, own defined workstreams within the Sr. PM's program plan
Track your workstream progress against milestones and communicate status clearly
Identify and escalate risks or scope drift early rather than absorbing them silently
Develop training materials and lead end-user and SME training sessions
Tailor content to the customer's workflows and Vitruvi configuration
Support the user acceptance testing process by documenting feedback, triaging build-related issues, and resolving or escalating defects to ensure a stable launch
Serve as a day-to-day point of contact for your assigned customers
Support the Senior Project Manager and Senior Program Manager on complex implementations
Share learnings, flag process gaps, and contribute to improving Vitruvi's implementation standards and templates over time

Requirements

What you’ll need

1–3 years of experience in SaaS implementation, solutions consulting, technical onboarding, or a closely related field
Demonstrated ability to learn and configure complex software platforms — prior experience with Vitruvi or similar field operations / construction management SaaS is a strong asset
Strong organizational skills and attention to detail; able to manage multiple workstreams without dropping the ball
Clear, confident communicator — both written and verbal — with customers and internal team members
Comfortable working from a structured delivery methodology while exercising good judgment when situations don't fit the template
Post-secondary education in engineering, project management, business, or a related field — or equivalent practical experience
Experience in the telecommunications or utilities construction industry is an asset
Willingness to travel up to 30%

Benefits

Comp & perks

Benefits plan included
Unlimited PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS implementationsolutions consultingtechnical onboardingconfigurationuser acceptance testingtraining material developmentrisk identificationscope managementproject management

Soft Skills

organizational skillsattention to detailclear communicationconfidencegood judgment

Certifications

post-secondary education in engineeringpost-secondary education in project managementpost-secondary education in business