Boutique Sales Associate
Vista Musical Instruments Corporation
full-time
Posted on:
Location Type: Hybrid
Location: Bangkok • Thailand
Visit company websiteExplore more
About the role
- Manage and deliver an exceptional by-appointment-only service—including timely scheduling of appointments, engaging with customers to understand their needs and budget, providing professional and thorough product advice, and confidently closing sales.
- Provide responsive sales and customer support through our CRM platform.
- Handle inbound and outbound calls with professionalism, empathy, and strong product knowledge.
- Maintain the display standards and overall cleanliness of the store.
- Collaborate with logistics and product teams to resolve order, delivery, and service issues efficiently.
- Represent our store and partner brands with consistent, high-quality communication.
- Contribute to achieving and exceeding sales and customer support performance goals (KPIs).
Requirements
- A warm, approachable, and professional personality with a genuine passion for customer service.
- Strong communication skills in Thai and English, both written and verbal.
- Proven retail customer service experience, ideally in musical instruments.
- Familiarity with customer service platforms (CRM systems preferred).
- Excellent listening, problem-solving, and conflict-resolution skills.
- A team player with strong attention to detail and a proactive attitude.
- Must be currently based in Bangkok.
Benefits
- Flexible work arrangements
- Competitive salary and performance incentives
- Attractive staff discounts on music gear
- Work with a passionate and international team in the music industry
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail customer serviceproduct knowledgesales closing
Soft Skills
communication skillsempathylisteningproblem-solvingconflict-resolutionteam playerattention to detailproactive attitude