Law Firm Virtual Receptionist, Bilingual – English/Spanish
Virtual Champs Global, Inc
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 ₱30,000 - ₱45,000 per month
About the role
- Answer incoming calls professionally and direct them to the appropriate team members
- Communicate clearly and effectively with clients in both English and Spanish
- Schedule consultations and manage the firm's calendar efficiently
- Conduct new client intake calls and gather essential information
- Respond promptly to emails and client inquiries
- Send intake forms and follow up with prospective clients
- Maintain accurate and organized digital client records
- Provide administrative support to attorneys and staff as needed
- Deliver exceptional customer service at all times
Requirements
- Fluency in English and Spanish (spoken and written)
- Strong phone presence and excellent communication skills
- Outstanding organizational and multitasking abilities
- Professional, friendly, and client-focused demeanor
- Ability to handle confidential and sensitive information with discretion
- Strong attention to detail
- Reliable, punctual, and accountable
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsorganizational abilitiesmultitasking abilitiesclient-focused demeanorattention to detaildiscretionreliabilitypunctualityaccountabilitycustomer service