Senior Salesforce Service Cloud Developer

Virtasant

Senior Salesforce Service Cloud Developer enhancing a high-priority hypercare platform for a US tech company. Seeking hands-on developers in Latin America for immediate impact.

Posted 5/27/2026full-timeRemote • 💃 Anywhere in Latin AmericaSeniorWebsite

Tech Stack

Tools & technologies

CloudJavaScriptReact

About the role

Key responsibilities & impact

Jump in quickly to troubleshoot and resolve production issues (including SSO/integration challenges)
Burn down hypercare defects and stabilize the platform
Lead hands-on development across Service Cloud (not just design/architecture)
Improve technical quality, scalability, and maintainability
Work on core Service Cloud capabilities like case lifecycle, SLAs, Omni-Channel, chat, and notifications
Support portal development (front-end + back-end) and broader integrations (e.g., SAP, Cloudflare/WAF)

Requirements

What you’ll need

Strong spoken and written English level
Self-sufficient, strong contributors who thrive in high urgency environments
We're prioritizing experienced, hands-on developers who can own outcomes
Be based in Latin America
Must-Have Experience:
Strong Salesforce Service Cloud experience (dev + config)
Deep Apex and solid object-oriented fundamentals (e.g., dependency injection, inheritance)
Ability to read/debug complex code and troubleshoot across systems
Hands-on builder mindset (not a pure architect or configurator)
Experience with LWC and core Service Cloud features
Nice-to-haves:
Front-end experience (React, HTML/CSS)
Experience with support portals / UX
Exposure to AI capabilities in Service Cloud
Familiarity with Cloudflare or WAF environments
JavaScript depth is helpful but not a blocker

Benefits

Comp & perks

Long-term, no-end-date
Independent contractor agreement
Totally remote, full-time (40h/week)
Work hours - 8 hours, US Eastern time office hours preferred, other US time zones can be considered
Payment in USD, biweekly or monthly - your choice

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce Service CloudApexobject-oriented programmingLWCReactHTMLCSSJavaScripttroubleshootingintegration

Soft Skills

strong spoken and written Englishself-sufficientstrong contributorhigh urgency environmenthands-on developmentownership of outcomesbuilder mindset