Benefit Programs Specialist I/II

Virginia Department of Corrections

Benefit Programs Specialist responsible for determining eligibility for social services programs. Working under supervision while being trained and completing assessments for clients.

Posted 7/24/2026full-timeMartinsville • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $32,415 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting interviews to assess eligibility for assistance and evaluating client employability. Proficient in processing applications and analyzing information to develop assistance plans.

Highest-signal resume keywords

Interviewing SkillsData EvaluationFinancial Assistance ProcessingEffective CommunicationHuman Behavior Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Application ProcessingData AnalysisAssistance Plan Computation

Soft Skills

Effective Oral CommunicationEffective Written CommunicationInformation Gathering

Tools & Technologies

Personal ComputerOffice Software

Industry Keywords

Temporary Assistance ProgramsEligibility DeterminationEmployability Evaluation

About the role

Key responsibilities & impact

Conducts interviews of persons to determine eligibility for assistance.
Explains nature of temporary assistance benefit programs.
Processes applications for financial assistance and diversion.
Evaluates consistency and completeness of data secured.
Computes assistance plans.
Evaluates employability of clients and explores potential sources of income.

Requirements

What you’ll need

High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience.
Knowledge of basic human behavior.
Skills in operating a personal computer and associated office software.
Ability to communicate effectively both orally and in writing.
Ability to interview, gather information, and evaluate situations.
Ability to analyze information, apply common sense understanding to carry out instructions.

Benefits

Comp & perks

Health insurance
Criminal History Background search
Central Registry search
DMV/driving record check
Pre-employment drug screen
Afterhours on-call schedule on a rotating basis
Work in community emergency shelter in natural disaster or emergency