Benefit Programs Specialist II – Medicaid

Virginia Department of Corrections

Benefit Programs Specialist in UVA Medicaid Unit managing eligibility cases and providing community casework. Responsible for maintaining records and ensuring maximum eligible benefits.

Posted 7/10/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $58,948 - $65,153 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in determining eligibility for assistance programs, processing applications for SNAP and Medicaid, and maintaining accurate records. Proficient in communicating with diverse populations, including those with limited English proficiency, while recommending policy changes based on experience.

Highest-signal resume keywords

Eligibility DeterminationApplication ProcessingRecord MaintenancePolicy RecommendationExperience With Limited English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Eligibility AssessmentBenefit Program KnowledgeApplication ProcessingRecord KeepingFraud Identification

Soft Skills

CommunicationInterpersonal SkillsProblem Solving

Industry Keywords

SNAPMedicaidSocial Work ReferralsAppeal RequestsInternal Policy Changes

About the role

Key responsibilities & impact

Interviews applicants/recipients and determines eligibility for assistance
Processes applications for benefit programs such as SNAP and Medicaid
Explains available benefit programs and makes referrals to social workers
Maintains records according to established guidelines and identifies errors or potential fraud
Responds to appeal requests and prepares supporting documentation
Participates in unit and agency meetings and shares knowledge and information
Recommends changes in internal policies based on experience and knowledge.

Requirements

What you’ll need

High school diploma or equivalent
Additional training and related work experience
Bachelor's degree (preferred)
Direct eligibility experience (preferred)
Experience working with populations with limited English proficiency (preferred)

Benefits

Comp & perks

Remote work eligibility
Ongoing training and growth opportunities