Customer Service Representative – Seasonal

VIPdesk Connect

Customer Service Representative providing support via phone, email, and chat for an online apparel retailer. Engaging with customers and ensuring best-in-class service while working remotely.

Posted 4/14/2026full-timeRemote • Arizona, Florida, Kentucky, Maryland, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin • 🇺🇸 United StatesJunior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

With the utmost professionalism, represent a well-respected, leading online tuxedo rental company with expertise, positivity, and a can-do attitude
Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication.
Answer questions about product information, order placement, order and delivery status, product returns, policies, as well as provide website navigation, troubleshooting assistance, and handling escalated issues
Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions
Convey excitement, authenticity, and a deep appreciation for the mission and values of the brand
Address questions about accounts, products, and services, as well as provide troubleshooting and website assistance.
Share insights on emerging customer trends and recommend process improvements.
Attend training and participate in cross-training opportunities to enhance skills and knowledge.
Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.
Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace.

Requirements

What you’ll need

At least a year of customer service experience
High school diploma or GED
Proficiency with Microsoft Office suite of applications; must be technically savvy
Effective communication skills, both written and verbal
Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges
Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements.
Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction
Able to successfully pass credit, criminal, and employment reference security checks where permissible by state and local regulations
While this is a work-from-home opportunity, you must currently reside in one of these states: AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account VIPdesk Connect Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2014 🤖 Artificial Intelligence ☁️ SaaS 🤝 B2B Artificial Intelligence
SaaS
B2B VIPdesk Connect is a customer experience company that combines advanced GenAI automation with skilled human agents to deliver branded, high-touch support across chat, voice, email, and social. With a legacy in luxury concierge service and over 25 years of experience, VIPdesk provides a platform-agnostic CX suite (CXAI, CXCare, CXInsights, CXConsult) that automates routine inquiries (50%+ resolution), integrates with major CRMs, and offers U. S. -based or offshore agent support. The company emphasizes secure, compliant enterprise deployments (SOC 2, GDPR, HIPAA-ready), rapid implementation, and measurable outcomes like improved CSAT and reduced costs. Customer Service Representative – Seasonal Job not on LinkedIn 🔥 34 minutes ago 🌵 Arizona, Florida, +12 more states – Remote 💵 $18 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
With the utmost professionalism, represent a well-respected, leading online tuxedo rental company with expertise, positivity, and a can-do attitude
Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication.
Answer questions about product information, order placement, order and delivery status, product returns, policies, as well as provide website navigation, troubleshooting assistance, and handling escalated issues
Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions
Convey excitement, authenticity, and a deep appreciation for the mission and values of the brand
Address questions about accounts, products, and services, as well as provide troubleshooting and website assistance.
Share insights on emerging customer trends and recommend process improvements.
Attend training and participate in cross-training opportunities to enhance skills and knowledge.
Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.
Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace. 🎯 Requirements
At least a year of customer service experience
High school diploma or GED
Proficiency with Microsoft Office suite of applications; must be technically savvy
Effective communication skills, both written and verbal
Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges
Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements.
Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction
Able to successfully pass credit, criminal, and employment reference security checks where permissible by state and local regulations
While this is a work-from-home opportunity, you must currently reside in one of these states: AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Bilingual Customer Service Representative – Spanish, English 🔥 38 minutes ago TTEC 10,000+ employees 🤝 B2B Website LinkedIn All Job Openings Bilingual Customer Service Representative assisting customers with inquiries via phone and research. Required skills include Spanish-English communication with customer service experience. 🇺🇸 United States – Remote 💵 $13 - $17 / hour 💰 Post-IPO Debt on 2021-11 ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor 🗣️🇪🇸 Spanish Required Bilingual Customer Service Representative – Spanish-English 🔥 40 minutes ago TTEC 10,000+ employees 🤝 B2B Website LinkedIn All Job Openings Bilingual Customer Service Representative resolving customer issues in English and Spanish remotely. Engage with customers effectively, ensuring a great experience throughout their interaction. 🇺🇸 United States – Remote 💵 $13 - $17 / hour 💰 Post-IPO Debt on 2021-11 ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor 🗣️🇪🇸 Spanish Required Managed Services Analyst I – Fuel Accounting, Fuel Operations Coordinator, Customer Service 🔥 1 hour ago PDI Technologies 501 - 1000 ☁️ SaaS 🏢 Enterprise 🔒 Cybersecurity Website LinkedIn All Job Openings Managed Services Analyst I providing fuel inventory management and accounting services for customers outsourcing fuel management to PDI. Collaborate with suppliers and manage customer relationships in a global setting. 🇺🇸 United States – Remote 💵 $16 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support Clinical Support Specialist 🔥 1 hour ago Capital Blue Cross 1001 - 5000 ⚕️ Healthcare Insurance 💸 Finance 👥 B2C Website LinkedIn All Job Openings Administrative support role for clinical team at Capital Blue Cross, handling medical management processes and documentation requests. 🇺🇸 United States – Remote 💵 $18 - $34 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Customer Care Specialist 🔥 2 hours ago EEOC 1001 - 5000 🏛️ Government 📋 Compliance 🌍 Social Impact Website LinkedIn All Job Openings Customer Care Specialist providing industry-leading customer service for banking inquiries via phone. Managing compliance and driving sales conversations to enhance customer financial health. 🇺🇸 United States – Remote 💵 $17 - $24 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

customer service experiencetroubleshootingwebsite navigationorder placementproduct returnsperformance metricsMicrosoft Office

Soft Skills

effective communicationproblem-solvingteamworkadaptabilityprofessionalismcustomer satisfactionsound judgmentpositivityempathysocial responsibility

Certifications

high school diplomaGED