Counsel I – Litigation & Complaints Management

VINCI

Business-minded attorney managing litigation and consumer complaints at Reprise Financial. Reporting to General Counsel and optimizing outside counsel usage in a highly regulated environment.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex litigation and arbitration cases while providing strategic legal guidance to business stakeholders. Proficient in consumer financial services regulations and adept at implementing risk mitigation strategies based on litigation trends.

Highest-signal resume keywords

Juris Doctor (J.D.)Consumer Financial Services LitigationFederal And State Consumer Protection LawsStakeholder ManagementAnalytical And Problem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Litigation ManagementLegal Strategy DevelopmentRegulatory ComplianceInternal InvestigationsData AnalysisComplaint Management ProcessesLegal Risk AssessmentCase ExecutionConsumer Lending KnowledgeFinancial Services Regulations

Soft Skills

Strong CommunicationCross-Functional CollaborationBusiness JudgmentAttention To DetailOwnership Mentality

Certifications & Qualifications

Active Bar Membership

Industry Keywords

Financial ServicesFintechConsumer ProtectionOperational ExcellenceRisk Management

About the role

Key responsibilities & impact

Independently manage a portfolio of litigation, arbitration, pre-litigation disputes, and third-party claims from intake through resolution
Develop legal strategy and defense positions, including reviewing pleadings, preparing for depositions, and guiding case execution
Direct and manage outside counsel to ensure high-quality, cost-effective representation aligned with business objectives
Conduct and oversee internal investigations related to regulatory, compliance, or operational issues
Partner with business and compliance teams to identify emerging risks and implement proactive mitigation strategies based on litigation trends
Review and respond to escalated consumer complaints, including those submitted to regulatory agencies, ensuring timely, compliant responses
Partner with operational teams to develop and maintain scalable complaint management processes, procedures, and response frameworks
Analyze complaint trends and root causes, collaborating cross-functionally to implement preventative measures and reduce legal exposure
Serve as a trusted advisor to internal stakeholders, providing clear, practical legal guidance
Drive alignment between legal, compliance, and business teams to strengthen risk management practices
Support ongoing process improvements and contribute to a culture of accountability, integrity, and operational excellence

Requirements

What you’ll need

Juris Doctor (J.D.) from an accredited law school and active bar membership in good standing
5+ years of experience handling consumer financial services litigation, which can include a combination of law firm and in-house experience
Strong working knowledge of federal and state consumer protection laws and financial services regulations
Experience in consumer lending and/or bank sponsorship programs preferred
Proven ability to independently manage complex litigation matters while balancing legal risk and business priorities
Experience operating in a fast-paced, evolving, financial services or fintech environment
Strong business judgment with the ability to translate complex legal concepts into clear, actionable guidance for non-legal stakeholders
Data-driven mindset, with the ability to identify trends in litigation and complaints and turn insights into preventative strategies
Excellent analytical, problem-solving, and decision-making skills with high attention to detail
Strong communication and stakeholder management skills, with a track record of effective cross-functional partnership
Demonstrated ownership mentality, with the ability to drive initiatives forward and influence legal outcomes
High degree of integrity, professionalism, and sound judgment.

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being.
401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%).
Accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday!
12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments.
Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded.
Stay connected and productive with a robust tech package designed to help you deliver your best every day.