VINCI

Loan Accountant

VINCI

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Texas • United States

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Salary

💰 $21 - $24 per hour

Job Level

Junior

About the role

  • Research, process and post incoming payments from customers or 3rd parties.
  • Apply proper treatment to reverse to reapply cash and non-cash adjustments following departmental business rules.
  • Prepares daily monetary upload transactions through the batch cycle entries while maintaining records, files, and controls.
  • Supply supporting documentation in the form of payment histories, copies of contract, payoff quotes, paid in full letters to external customers upon request.
  • Evaluate bank returns and process NSF’s, stop payments and closed accounts.
  • Research and resolve accounts according to payment disputes in relation to missing payments, misapplied payments, unauthorized payments, and overpayments.
  • Update the system with proper documentation for research, tracking, reconciliation, and repository purposes.
  • Review customer related refunds to ensure accurate accounting and compliance to policies and procedures.
  • Communicate effectively with management, providing necessary explanations and recommendations on daily tasks to minimize redundancies, streamline processes, and enhance overall operational efficiency within the department.
  • Provide efficient and adequate responses to customers and internal department inquiries within SLAs.
  • Promote a cooperative and productive work environment.
  • Provide support to other departments on an as needed basis.

Requirements

  • 1-2 years or more experience in financial services or similar industry
  • 2 years system knowledge working within Shaw Retail preferred
  • Ability to demonstrate analytical capabilities
  • Excellent communication, organizational and problem-solving skills
  • Basic knowledge of PC applications including Microsoft Office
  • Intermediate operational experience of Microsoft Excel
  • Experience working on multiple concurrent tasks while meeting rigorous deadlines
  • Extremely strong customer service skills
  • Ability to maintain confidentiality and professional demeanor while working with internal and external customers
  • Team player with ability to perform effectively in a fast-paced environment
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Contributions to a Health Savings Account (HSA)
  • Access to an Employee Assistance Program (EAP) to support your mental health and overall well-being
  • 401(k) program featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%)
  • Accrued time off, company holidays, sick time, and 3 floating holidays
  • 12-week Paid Parental Leave
  • Market-driven salary and bonus opportunities
  • Robust tech package designed to help you deliver your best every day
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payment processingcash adjustmentsbank returns evaluationaccount reconciliationrefund reviewanalytical capabilitiesproblem-solving
Soft Skills
communicationorganizational skillscustomer serviceteam playerconfidentialityprofessional demeanor