IT Support

• Responsible for implementing and maintaining technology infrastructure
• Define, implement and maintain overall IT services, procedures, and processes
• Direct daily operations of the IT department
• Develop computer information resources to provide data security and control
• Manage Linux and Windows servers
• Manage M365 environment for user management and access control
• Manage Atlassian JIRA and Bitbucket
• Manage and optimize AWS accounts
• Manage building access control and backup power systems
• Oversee operational budget and expenditures
• Consult with users, management, vendors, and IT employees
• Build and maintain vendor relationships

Senior IT Support Specialist

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