UX Lead

Verity Relationship Intelligence

UX Lead at VerityRI responsible for all UX design and execution activities. Collaborating across teams to deliver innovative solutions for customer relationship management software.

Posted 4/12/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Bring innovation and polish to the VerityRI UX designs to make sure that our technology projects the quality and usability that our customers expect.
Work with Product Management and other business leaders to form a holistic view of the VerityRI customer journey, develop a deep understanding of our business and provide appropriate strategic recommendations around UX.
Manage the delivery of UX artefacts such as Figma mock ups to ensure project teams have the materials needed to support ongoing system development.
Utilise the latest design tools, including state-of-the-art AI solutions to make the design process as efficient as possible.
Advocate for the user in all aspects of product development
Actively engage with the wider UX community outside of VerityRI to gain insights into new areas which could benefit our products and capabilities.
Understand that continuous learning is part of what it is to be a UX expert, and taking time to improve your skills (with the support of the company) and share with your colleagues

Requirements

What you’ll need

A UX generalist with a proven track record across a range of UX functions supporting system design and implementation
Experience of data visualization in a SaaS application
A self-starter who enjoys working independently with the autonomy to drive the UX function.
Experience with generative and evaluative user research methods and techniques with the ability to understand your teams' needs and select an appropriate approach to generating findings
Workshop design and facilitation experience
Strong communication skills, confident in communicating findings and recommendations
Agile delivery experience, able to work iteratively to deliver UX project assets at appropriate pace
Curious to understand people, knowing which questions to ask to probe to the root of the problem
Ability to deliver to deadlines, contribute to work estimates.
Proactive, able to provide Continuous Improvement suggestions
Team player
Driven to engage in continuing professional development of self and others
Excellent attention to detail
Interest in wider UX community and broader developments

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX designdata visualizationuser research methodsworkshop designAgile deliveryFigmaAI solutionssystem designSaaS applicationscontinuous improvement

Soft Skills

strong communicationself-starterteam playercuriosityattention to detailproactiveindependent workautonomydriven for professional developmentengagement with UX community