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Risk Engagement Advisor
VeleraRisk Engagement Advisor commercializing Enhanced Fraud Services for Velera, a payments and fintech provider serving credit unions. Managing pricing, margins, client experiences, market opportunities, and fraud-focused content.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud mitigation, analytics, and client engagement within the financial services industry, leveraging strong business insight and data analytical tools to enhance client experiences and drive growth in Enhanced Fraud Services.
Highest-signal resume keywords
Fraud Mitigation ExpertiseData Analytical ToolsCFE CertificationClient Engagement ExperienceProject Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud AnalyticsRisk ManagementData AnalysisPresentation SkillsClient Experience Development
Soft Skills
Influencing SkillsClient-Facing SkillsCollaboration SkillsCommunication Skills
Tools & Technologies
Data Analytical ToolsGraphic Design Tools
Certifications & Qualifications
CFE Certification
Industry Keywords
Financial ServicesFraud ServicesRisk MitigationPayment Card IndustryBusiness Development
About the role
Key responsibilities & impact- Standardize and commercialize the Enhanced Fraud offerings and processes
- Manage revenue, operational expense, margin, pricing, and proposals for the Enhanced Fraud Services line of business
- Identify and pursue new markets, business opportunities, products, technical advances, and lines of business
- Develop client experiences aligned with fraud trends and financial institution support needs
- Build and execute the annual client experience feedback process for the EFS solution
- Support planning and develop content materials for the RMAG Advisory program
- Create written collateral including articles, blogs, newsletters, and Risk Community materials
- Develop and deliver formal presentations to organizational leaders, senior client management, personnel, members, clients, and vendors
- Drive relationship and sales teams in client conversations and EFS expectations
- Partner with internal departments to prioritize marketing challenges, opportunities, work efforts, and business impact
- Evaluate customer-facing collateral and develop materials supporting Enhanced Fraud Services growth
- Monitor fraud and risk mitigation developments
- Advocate for clients and the organization to enhance client and member experiences
- Collaborate with Finance, Billing, Sales, and Account Management to achieve product goals
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s Degree in Business Administration or related field, or equivalent combination of education and experience required
- Eight (8) years within the financial service industry required
- Five (5) years professional experience in corporate/professional risk management and/or fraud required
- Five (5) years experience with data analytical tools required
- Minimum five (5) years of presentation, engagement, and interaction experience preferred, including frontline client and executive-level engagement
- Project management experience preferred
- CFE Certification preferred
- Graphic Design Skills preferred
- Strong business insight, influencing, and client-facing skills
- Deep subject matter expertise in fraud mitigation, analytics, recovery, and payment card industry activity
- Ability to travel as needed, less than 25%
- This role is currently not eligible for sponsorship
Benefits
Comp & perks- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
- Remote-first, flexible environment
- Psychological safety, wellbeing and belonging