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Senior Client Delivery Project Manager – Credit Implementations
VeleraSenior Client Delivery Project Manager at Velera overseeing project lifecycles in a fintech environment. Leading teams and ensuring successful implementations for financial services clients.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Establishes and directs efforts of project work-team and related resources as required to successfully plan, develop, test and implement projects.
- Leads and manages the project implementation lifecycle to deliver multiple projects and initiatives.
- Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors.
- Facilitates and leads project resources through the work breakdown process to define tasks, durations, effort, and dependencies.
- Partners with technology leaders to understand interdependencies and lead time to identify project resources and develop a comprehensive schedule.
- Drives and coordinates cross-functional project team members from multiple disciplines.
- Maintains project documentation; ensures project documents are complete, current, and appropriately stored.
- Prepares and distributes project reports and communications; communicates with technology team, project sponsors, stakeholders, functional area managers and/or consultants regarding status of specific tasks.
- Ensures various integration elements of assigned projects are properly coordinated including project plan development, project plan execution, and overall change control.
- Develops highly technical, detailed project plan including all work required to successfully complete both internal and client facing projects.
- Acts as the primary liaison and manages expectations of key sponsors and client executive staff related to timing, functionality and business objectives.
- Troubleshoots project issues and escalates them to upper management if necessary.
- Leads lesson learned exercises and participates in root cause analysis discussions.
Requirements
What you’ll need- Bachelor’s degree in related field and/or equivalent combination experience and education is required.
- PMP certification preferred
- 7 years of project management experience required
- 5 years in a client facing role required
- 5 years in the financial services industry with card processing and payment solutions preferred.
- Large-scale conversion project leadership and card processing experience preferred.
- Client facing project leadership and card processing experience preferred.
Benefits
Comp & perks- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project Plan DevelopmentProject Plan ExecutionWork Breakdown StructureRoot Cause AnalysisChange Control ManagementProject DocumentationTask DefinitionProject ReportingTroubleshootingCross-Functional Team Leadership
Soft Skills
Effective CommunicationTeam LeadershipStakeholder ManagementProblem SolvingCollaboration
Certifications
PMP Certification