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Senior Client Delivery Project Manager – Credit Implementations
VeleraSenior Client Delivery Project Manager at Velera overseeing project lifecycles in a fintech environment. Leading teams and ensuring successful implementations for financial services clients.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, including leading project implementation lifecycles, managing cross-functional teams, and delivering client-facing projects in the financial services sector. Proficient in developing detailed project plans and maintaining effective communication with stakeholders and project sponsors.
Highest-signal resume keywords
Project Management ExperienceClient Facing RolePMP CertificationFinancial Services Industry ExperienceCard Processing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Plan DevelopmentProject Plan ExecutionWork Breakdown StructureRoot Cause AnalysisChange Control ManagementProject DocumentationTask DefinitionProject ReportingTroubleshootingCross-Functional Team Leadership
Soft Skills
Effective CommunicationTeam LeadershipStakeholder ManagementProblem SolvingCollaboration
Certifications & Qualifications
PMP Certification
Industry Keywords
Financial ServicesCard ProcessingPayment SolutionsLarge-Scale Conversion ProjectsClient Facing Projects
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Establishes and directs efforts of project work-team and related resources as required to successfully plan, develop, test and implement projects.
- Leads and manages the project implementation lifecycle to deliver multiple projects and initiatives.
- Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors.
- Facilitates and leads project resources through the work breakdown process to define tasks, durations, effort, and dependencies.
- Partners with technology leaders to understand interdependencies and lead time to identify project resources and develop a comprehensive schedule.
- Drives and coordinates cross-functional project team members from multiple disciplines.
- Maintains project documentation; ensures project documents are complete, current, and appropriately stored.
- Prepares and distributes project reports and communications; communicates with technology team, project sponsors, stakeholders, functional area managers and/or consultants regarding status of specific tasks.
- Ensures various integration elements of assigned projects are properly coordinated including project plan development, project plan execution, and overall change control.
- Develops highly technical, detailed project plan including all work required to successfully complete both internal and client facing projects.
- Acts as the primary liaison and manages expectations of key sponsors and client executive staff related to timing, functionality and business objectives.
- Troubleshoots project issues and escalates them to upper management if necessary.
- Leads lesson learned exercises and participates in root cause analysis discussions.
Requirements
What you’ll need- Bachelor’s degree in related field and/or equivalent combination experience and education is required.
- PMP certification preferred
- 7 years of project management experience required
- 5 years in a client facing role required
- 5 years in the financial services industry with card processing and payment solutions preferred.
- Large-scale conversion project leadership and card processing experience preferred.
- Client facing project leadership and card processing experience preferred.
Benefits
Comp & perks- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program