Risk Program Specialist

Velera

Risk Program Specialist role in fintech organization analyzing fraud and risk mitigation strategies. Collaborating with internal and external teams to enhance operational capabilities.

Posted 7/11/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $54,000 - $68,800 per yearWebsite

About the role

Key responsibilities & impact

Perform a variety of high-level fraud, risk mitigation, data analysis, member experience tasks, and project management functions.
Work closely with internal and external customers to analyze and translate information between assigned business and operational teams.
Conduct project research, analytics, reporting, and data for initial requests.
Coordinate project timelines, objectives, and performance requirements.
Monitor company databases and team dashboards to support internal requests and liaison with other teams to provide data.
Troubleshoot customer data requests for both internal teams and external credit union partners and customers.
Identify root causes related to newly discovered issues.
Review daily reports, validate details, and provide initial analysis for requests.
Create and maintain processes, procedures, and documentation; make recommendations for process improvements.
Provide first level review with card monitoring research before handoff.
Onboard new credit unions to the solution.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Finance, Economics, Fraud/Risk discipline or related field or combination of education and relevant industry experience required.
Two (2) years professional experience in risk management, fraud prevention or fraud analytics required.
Three (3) years within the financial service industry preferred.
Experience with data analytical tools preferred.
Project management experience preferred.
Strong verbal and written communication skills, problem solving, analytical and organizational skills are required.
Ability to document processes and coordinate projects.
Aptitude in data, reporting and analytics environments.
Ability to work independently, or collaboratively in a team environment.
Thorough knowledge of Microsoft Office (Excel, PowerPoint, Word) required.
Ability to engage in a timely, responsive, and communicative manner, providing an excellent service experience both internally and externally.

Benefits

Comp & perks

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data Analytical ToolsFraud AnalyticsProcess DocumentationReportingProject Coordination

Soft Skills

Verbal CommunicationWritten CommunicationProblem SolvingOrganizational SkillsTeam Collaboration