Client Delivery Analyst II – Digital Wallets, Issuance, Zelle, CardNav

Velera

Client Delivery Analyst II supporting the implementation of complex financial projects. Coordinating technical deliverables and providing client consultation on requirements remotely.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $67,700 - $86,300 per yearWebsite

About the role

Key responsibilities & impact

Supports the successful implementation of various complex financial institution debit and/or credit projects and initiatives.
Participate in client consultation on business and technical requirements.
Assume technical leadership role for assigned implementations.
Coordinate all phases of operational implementation of technical deliverables.
Complete Gap Analysis, as needed, to define system set-up requirements.
Provide consulting and guidance to client on the best approach to meet their business requirements for assigned implementations.
Understand client business requirements; communicate between technical groups at client and vendor locations and data map technical files between systems.
Work with client staff and vendors to execute the project plan.
Identify and report outstanding issues to the assigned project manager; assist with issue resolution.
Ensure quality in implementation process; communicate technical aspects and requirements of Implementations with third-party vendors and internal Project Support Team.
Validates system parameters and conducts testing; modifying program parameters when necessary.
Provide technical support to clients during the design, development, and implementation phases of the project.
Provide extended hour post-implementation support for projects, and occasional on-site support as needed.

Requirements

What you’ll need

Associates degree in related field and/or equivalent combination experience and education is required.
Bachelor’s degree preferred.
Three (3) years of related experience in the payment processing industry required.
Thorough understanding of payment card products, support services and processes required or current contractor resource in same or equivalent position performing all job requirements with Velera.

Benefits

Comp & perks

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Gap Analysissystem set-updata mappingtechnical supporttestingproject planningimplementation processpayment processingpayment card productssupport services

Soft Skills

technical leadershipclient consultationcommunicationissue resolutionquality assuranceguidancecoordinationproblem-solvingcollaborationadaptability

Certifications

Associates degreeBachelor’s degree