Disputes Operations Business Analyst

Velera

Disputes Operations Planning Analyst providing financial and operational analysis to support dispute resolution strategies at Velera. Focusing on cost management, project reviews, and forecasting.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,500 - $77,100 per yearWebsite

About the role

Key responsibilities & impact

Act as a liaison between Disputes leadership and Finance teams to gather data, resolve issues and recommend solutions.
Perform reconciliation of variances between projected versus actual dispute-related financial performance.
Partner with Finance to create forecasts and plans for dispute volumes, resolution costs and operational impacts.
Monitor and report dispute performance against financial and operational plans; recommend remediation strategies for variances.
Understand dispute-related KPIs and their impact on short and long-term financial performance.
Develop and maintain cost models for dispute services, incorporating impacts into forecast and future plans.
Provide trend, ratio and sensitivity analysis on dispute performance and financial outcomes.
Create presentations and reports for SVPs and leadership, highlighting dispute performance, risks and opportunities.
Evaluate new initiatives in dispute handling (ex: automation, vendor partnerships) through financial modeling and ROI analysis.
Partner with project sponsors to assess post-implementation results of dispute-related initiates.
Perform other duties as assigned.

Requirements

What you’ll need

Five (5) years of experience in financial planning and forecasting and/or financial analysis including cost/pricing analysis or related experience required.
Knowledge of financial services preferred.

Benefits

Comp & perks

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial planningforecastingfinancial analysiscost analysispricing analysisvariance reconciliationcost modelingtrend analysisratio analysissensitivity analysis

Soft Skills

communicationproblem-solvinganalytical thinkingcollaborationpresentation skillsstrategic thinkingleadership