Velera

Systems Analyst III

Velera

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $84,900 - $108,200 per year

About the role

  • Assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions.
  • Create and maintain system documentation.
  • Translate technology details to clients by taking the consultative lead.
  • Mentor and guide the junior team members in the team on best practices, applications, techniques and tools.
  • Proactively pursues development opportunities and show expected progress on learning plan.
  • Creates an environment that promotes end-user self-sufficiency.
  • Performs problem analysis to resolve system or application issues.
  • Provides backup for other analysts as required.
  • Responds to critical issues during off hours when necessary.
  • Produces innovative solutions for a variety of complex problems.

Requirements

  • Bachelor’s Degree in Computer Science, Computer Engineering and Information Management or equivalent combination of education and experience required.
  • 5-7 years of experience supporting users through technical support of the applications, developing procedures and reporting tools, facilitating and coordinating training and other technical support.
  • Three (3) years of experience in financial services strongly preferred.
  • Experience establishing SLAs and availability goals to meet business requirements and budget constraints preferred.
  • Experience working with regulatory, privacy, security, and associated laws, rules, and regulations, including all applicable standards preferred.
Benefits
  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT solutions assessmentsystem documentationproblem analysistechnical supportprocedure developmentreporting toolstraining facilitationSLA establishmentavailability goalsregulatory compliance
Soft Skills
consultative communicationmentoringguidanceproactive learningend-user self-sufficiencyinnovative problem solving
Certifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in Computer EngineeringBachelor’s Degree in Information Management