Manage and maintain enterprise corporate systems and AVD.
Perform infrastructure maintenance, including patching, capacity planning, configuration management, and troubleshooting complex issues.
Build strong internal partnerships with the user community – Continuous Service Improvement (CSO) approach to process improvement.
Participate in endpoint modernization efforts, collaborating closely with solution architects to shape and implement the technology roadmap, ensuring alignment with organizational goals and user experience enhancements.
Build and maintain systems in such a way that exceeds regulatory requirements.
Participate in compliance audits and address any issues proactively.
Integrate security best practices in infrastructure design and implementation, ensuring a robust security posture across all systems.
Communicate consistently with internal business partners to define and refine requirements.
Play a key role in working with project team members to develop requirements, scope documents and project estimates.
Guide junior team members in project related tasks.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field preferred
Relevant industry certifications
2-5 years of experience in endpoint engineering or a related field
2+ Years experience in a senior role is nice to have
PowerShell and/or automation scripting experience is required
Proficient with Azure Active Directory/EntraID
Familiarity with compliance standards such as PCI-DSS is highly preferred
Proficient in infrastructure management, AVD technologies, and regulatory compliance.
Knowledge of Windows 365 would be a plus, but not required.
Competent in creating and maintaining system scripts, user and group administration, security, tuning, configuration and monitoring of Endpoints.
Experience following ITIL standards.
Experience participating in endpoint modernization efforts, including creating and updating documentation as part of infrastructure implementations.
Proven ability to write and/or implement scripts for automation.
Analytical, design and problem-solving skills to troubleshoot system defects and mitigate the risks and issues they cause.
Ability to work in an on-call rotation.

Benefits

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PowerShellautomation scriptingAzure Active DirectoryAVD technologiesinfrastructure managementsystem scriptsuser and group administrationsecurityconfigurationmonitoring

Soft Skills

communicationcollaborationproblem-solvinganalytical skillsleadershipproject managementprocess improvementmentoring

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information Technologyrelevant industry certifications