Establishes and directs efforts of project work-team and related resources as required to successfully plan, develop, test and implement projects
Assumes leadership role for assigned projects
Coordinates all phases of operational implementation of project deliverables using established PMI project management methodologies
Leads and manages the project implementation lifecycle to deliver multiple projects and initiatives
Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors
Drives and coordinates cross-functional project team members from multiple disciplines, assigns individual responsibilities, and leads team meetings to ensure delivery objectives are met
Maintains project documentation; ensures project documents are complete, current, and appropriately stored
Prepares and distributes project reports and communications; communicates with technology team, project sponsors, stakeholders, functional area managers and/or consultants regarding status of specific tasks
Oversees integration elements of assigned projects including project plan development, execution, and overall change control
Develops highly technical, detailed project plans including all work required to successfully complete both internal and client-facing projects
Acts as the primary liaison and manages expectations of key sponsors and client executive staff
Troubleshoots project issues and escalates them to upper management if necessary
Leads lesson learned exercises and participates in root cause analysis discussions
Collaborates effectively with other project managers, subcontracting partners, consulting organizations, customer resources, contractors, and other third-party providers ensuring quality standards are met

Requirements

7 years of project management experience required
5 years in a client facing role required
5 years in the financial services industry with card processing and payment solutions preferred
Large-scale conversion project leadership and card processing experience preferred
Client facing project leadership and card processing experience preferred
Bachelor’s degree in related field and/or equivalent combination experience and education is required
PMP certification preferred

Benefits

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementPMI methodologiesproject implementation lifecycleproject documentationproject planningchange controlroot cause analysistroubleshootingclient-facing projectslarge-scale conversion projects

Soft Skills

leadershipcommunicationcollaborationteam managementproblem-solvingorganizational skillsstakeholder managementcross-functional coordinationexpectation managementmeeting facilitation

Certifications

PMP certification