Create, refine, and maintain the User Stories/Requirements for a project, map the user stories to features, develop epics and features, define the acceptance criteria, and partner with the Product Owner for user story traceability and refinement
Maintain, manage, and refine a prioritized backlog in partnership with the Product Owner
Adhere to Agile principles and philosophies (Scrum or Kanban, as applicable) in fulfillment of the role.
Mentor and guide other team members on Agile best practices and analysis techniques & tools.
Foundational understanding of API technologies and data flows to translate technical jargon between the Product Owner, QA analysts, developers and the stakeholders of the business so that all partners are working towards a common goal.
Utilizes advanced critical/analytical thinking skills to identify process gaps and potential project risks, then uses problem solving skills to brainstorm solutions with the team.
Document business processes, functional specifications, non-functional specifications, and technical specifications.
Perform detailed data mapping and data modeling, as well as create network topology diagrams, and process flow diagrams.
Ensure compliance with all the audit requirements of the company.
Leads research and analysis to identify trends, patterns, and insights that support the product owner and stakeholders in the decision-making process.
Create complex SQL queries and help map the data elements as needed, collaborate with multiple stakeholders to elicit requirements and lead story estimation for data or application development projects.
Develop expertise in systems’ gap and impact analysis to eliminate product inefficiencies.
Remain up-to-date on current technology trends, software development life cycle methodologies and best practices.
Lead department initiatives with limited supervision.
Provide mentoring and training to junior team members.
Perform other duties as assigned.

Requirements

Bachelor’s Degree or equivalent combination of education and experience required.
Excellent understanding of the Agile methodologies.
Additional certifications in Agile, Scrum, or DevOps strongly preferred.
5+ years’ writing complex SQL querying.
5-8 years of business analysis experience required.
Demonstrate knowledge of APIs.
Experience in the financial and card payment industry is a big plus
1+ years’ experience in data mapping
1+ years’ experience planning, facilitate UAT for projects and enhancements.
Experience with Azure Development Ops (ADO) is a plus
General knowledge of the following: Oracle, Microsoft SQL, API’s and .NET and/or MySQL, Java, and web based applications. (not a hands on coder)
Practical knowledge of debit/credit card processing, financial systems, mobile solutions, high-availability systems, and data safe-keeping practices.
Excellent understanding of the Agile/Lean methodologies
The ability to perform detailed data mapping and data modeling, as well as create network topology diagrams, and process flow diagrams.

Benefits

Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

SQLdata mappingdata modelingAPI technologiesnetwork topology diagramsprocess flow diagramsbusiness analysisAgile methodologiesScrumKanban

Soft skills

critical thinkinganalytical thinkingproblem solvingmentoringcommunicationcollaborationleadershiptrainingorganizationfacilitation

Certifications

Bachelor's DegreeAgile certificationScrum certificationDevOps certification