Customer Success Manager

Vehlo

Customer Success Manager responsible for account management in digital marketing at Vehlo. Building relationships with clients and driving results through marketing strategies.

Posted 7/21/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital marketing strategies, including PPC, SEO, and social media marketing, while effectively managing client accounts and fostering strong relationships. Proficient in utilizing analytics tools to track performance and drive results, with a strong focus on customer service and project management.

Highest-signal resume keywords

Digital Marketing ExperiencePPC KnowledgeSEO Best PracticesGoogle Analytics CertificationAccount Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingPPCSEOSocial Media MarketingAccount ManagementPerformance TrackingProject ManagementData AnalysisCustomer Relationship ManagementInternet Marketing Strategy

Soft Skills

Strong People SkillsCustomer Service OrientationOrganizational SkillsTeam CollaborationIndependent Thinking

Tools & Technologies

Google AnalyticsGoogle AdsSEO Ranking TrackersCRM ToolsCall DataWeb Form Submissions

Certifications & Qualifications

Google Analytics CertificationGoogle Ads CertificationGoogle Search CertificationGoogle Display Certification

Industry Keywords

Account ReviewsClient RetentionPerformance MeasurementDigital Marketing StrategyCross-Functional Collaboration

About the role

Key responsibilities & impact

Communicate directly with clients to build trusting relationships both digitally and over the phone.
Execute regular account reviews with your assigned accounts; maintaining a high retention rate and translating value-based results to our customers.
Review, analyze, and communicate areas of opportunity within the scope of internet marketing strategy on an individualized basis per account.
Identify and troubleshoot underperforming client accounts by tracking and measuring performance over time with tools such as Call Data, Google Analytics, Google Ads, SEO ranking trackers, and Web Form Submissions.
Document, maintain, and follow through with accurate customer notes and data within the company’s CRM tool.
Work cross-functionally with Sales, Development, Production & Marketing Services teams to drive results for our customers.

Requirements

What you’ll need

Bachelor’s degree preferred or similar work experience required.
2+ years of experience in a digital marketing or account management role.
Google certifications in Analytics, Search, Ads and Display are preferred.
Proven track record in knowledge and utilization of PPC, SEO, and social media marketing best practices.
Strong organizational and project management skills.
Strong people skills, in-person and over the phone.
Passion for being customer service-oriented.
Internet savvy with excellent computer literacy and typing skills.
Excellent grammar and written skills.
Works well in a team environment.
Independent thinker and self-starter.
Able to meet deadlines and work with a schedule.

Benefits

Comp & perks

Medical, dental, vision, and life insurance
401(k) with company match
Paid time off and holidays