Veeva Systems

Engineering Manager

• Recruit, challenge, and reward high-performance individuals that deliver 10x the impact of average engineers
• The opportunity to lead the development and own key product features with our team in Toronto
• Provide leadership in iteratively defining and refining development processes as the team grows
• Work in an agile, small team environment within a highly successful Cloud company that is growing fast
• Directly collaborate with all product stakeholders and drive multiple features to successful delivery
• Be a trusted partner for senior management to determine best solutions, help drive alignment and implement decisions throughout your team

• Build and manage a high-performing QA team that strives to deliver best-in-class quality products to our customers
• Establish new and improve existing QA processes to be both effective and efficient
• Drive the implementation and maintenance of test automation frameworks
• Work closely with development, product management, and other cross-functional teams in both technical and functional areas
• Drive release planning and help the team converge on key milestones
• Develop and implement risk mitigation strategies and ensure process compliance

Software Engineering Manager – Test, Infrastructure

Marketing

• Support with the development and execution of field marketing plans, including event and webinar execution, virtual customer conference support, partner and customer communications
• Manage webinar logistics and execution for marketing, alliances, and customer success teams
• Coordinate with internal teams such as product marketing, creative services, content, product, communications, and digital teams to manage field marketing program components
• Assist in the development and editing of marketing content, including social posts, videos, corporate templates, and other program materials. Repurpose existing content for internal and external use
• Support the execution and optimization of outreach programs to engage current and prospective customers leveraging LinkedIn, Twitter, YouTube, and other channels
• Help organize and coordinate Veeva virtual and industry events, including logistics, internal and external communications, event app management, and reporting
• Assist with weekly and monthly marketing program reporting and metrics

Field Marketing – Associate Manager / Manager

Manager

• Lead multiple project engagement teams – empowering the team to plan and manage all aspects of delivery, from scope to quality assurance
• Be responsible for the end-to-end design, build, and delivery of deliverables that meet overall project goals and objectives
• Proactively lead business development opportunities – identify and generate new project opportunities, clarify customers' challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues and win new work
• Be the R&D consulting lead on one or more of our strategic accounts
• Bring clients an excellent level of the industry, market, and functional insight, including an understanding of R&D-specific challenges
• Build a strong and trusted relationship with customers, serving as a primary contact for strategic and tactical questions
• Develop and disseminate thought leadership and campaigns that differentiate Veeva R&D Consulting in the market for Regulatory Affairs, Clinical Strategy & Operations, as well as Quality and Safety

Engagement Manager – R&D

Client Partner

• Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals
• Manage the Client Partnerships and the account for Commercials with the goal of being a trusted long-term partner
• Hold accountability for developing and implementing account vision, strategy, and ways of working
• Serve as the ambassador for your customers within Veeva by focusing on their needs and doing the right thing for them
• Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed
• Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses
• Manage account administration and actively provide input for accurate forecasting
• Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings

Enterprise Account Partner

Backend Engineer

• Design and deliver MDM architectures using Veeva Network, covering data modeling, integration, governance, and data quality
• Own project delivery for enterprise clients, from initial scoping through deployment and post-go-live support
• Collaborate with business and technical stakeholders to capture requirements and translate them into scalable solutions
• Create detailed technical documentation, including data models, architecture diagrams, and integration specifications
• Provide technical leadership and mentorship to internal teams and implementation partners
• Support change management activities to drive adoption of MDM best practices
• Build and maintain trusted relationships with customer stakeholders
• Contribute to internal initiatives to continuously improve service quality and delivery frameworks

MDM Technical Architect

Product Manager

• Create detailed designs that include visual specifications, functional requirements, and programming interfaces for new UI components
• Work with Engineering to ensure high-quality product delivery
• Work with Application Product Managers to provide direction on developing application-specific UI features
• Define API and visual design guidelines and standards for UI components

Senior Product Manager – Vault UI Platform

• Design innovative product features across domains and business processes
• Work with senior leaders at Veeva to define innovative solutions
• Author high-quality design specifications within an agile methodology
• Prioritize feature development based on strategic initiatives, customer requirements, and internal technical needs
• Interact with customers, services, market owners, and sales to understand business needs
• Interact with engineering and QA teams to drive high-quality product feature implementation

Senior Product Manager

Consultant

• Provide subject matter expertise on the Vault R&D migration implementation, including the migration of document content and object data from legacy systems to Vault
• Advise customers on the extract, transform, and load (ETL) process
• Mentor Veeva Data Migration Specialists on migration activities and best practices
• Contribute to our Professional Services knowledge base to build a migration program
• Provide guidance and subject-matter-expertise on migration tool development for the ETL process
• Assist in project scoping estimates for the Vault R&D product suite

Senior Migration Consultant – R&D

Performance Marketing

• Drive strategic direction of Veeva’s new Commercial solutions, building a new, better CRM on the Vault Platform that includes Campaign Manager
• Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
• Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
• Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications
• Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
• Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers

Senior Product Manager – Campaign Manager

• Drive strategic direction of Vault CRM
• Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
• Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
• Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications
• Collaborate with other departments (e.g.UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
• Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers

Senior Product Manager – Vault CRM Suite

Implementation Specialist

• Lead software implementation projects at life sciences companies ranging from the world's largest pharmaceutical companies to emerging biotechs
• Lead the solution design for implementation and use of the Vault Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing)
• Lead configuration requirements workshops, design, prototype, configure, and document content solutions
• Program and project management, including resource planning, leading and motivating a cross-functional team
• Primary customer liaison managing communication between the project team, customer, and internal stakeholders
• Mentor project team and consultants, helping others improve their consulting skills

Senior Implementation Consultant – RIMS

• Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety
• Act as project manager and/or solution architect in global or complex implementations across all the different phases: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training
• Deliver subject matter expertise on implementation methodology and best practices
• Collaborate with partners involved during the implementation
• Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development
• Mentor project team and junior consultants

Senior Implementation Consultant – Pharmacovigilance, Safety Systems

• Help transform and bring innovation to Drug Safety and Pharmacovigilance
• Join the Safety Professional Services team and support implementations of Vault Safety solution
• Drive the overall delivery of Vault Safety covering Project Manager and/or Solution Architect role
• Define and drive business processes, guide customers throughout the implementation programs and best practices

• Provide subject matter expertise on the Vault R&D migration implementation, including the migration of document content and object data from legacy systems to Vault
• Advise customers on the extract, transform, and load (ETL) process
• Mentor Veeva Data Migration Specialists on migration activities and best practices
• Contribute to our knowledge base to build a migration program
• Provide guidance and subject-matter-expertise on migration tool development for the ETL process
• Assist in project scoping estimates for the Vault R&D product suite