Veeva Systems

Director – Clinical Operations Strategy

Veeva Systems

full-time

Posted on:

Location Type: Remote

Location: Remote • Pennsylvania • 🇺🇸 United States

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Salary

💰 $125,000 - $300,000 per year

Job Level

Lead

Tech Stack

Google Cloud Platform

About the role

  • Provide guidance to sales teams in driving new opportunities in the SMB market
  • Support sales opportunities by conducting customer need identification and education sessions
  • Consult with SMB customers on how to leverage the Veeva Clinical Operations Platform to transform business operations
  • Leverage industry expertise to guide clients in their ongoing use of Veeva clinical applications to drive customer success
  • Develop strategy and messaging for customer adoption of new features and functionality of existing customer base
  • Provide business and capability guidance to the product team in support of new or enhanced functionality for our Clinical applications
  • Gather product and services feedback and input from customers so that Veeva can continue to iterate and improve
  • Present at industry/corporate conferences, facilitate webinars, and author articles and thought leadership content
  • Other special projects as assigned

Requirements

  • 10+ years of experience working for an eClinical software company and/or consulting firm
  • Understanding of global drug development, clinical trial process, ICH/GCP guidelines
  • Ability to hold meaningful conversations with heads of clinical operations and IT regarding the eClinical applications and their use within clinical trial execution
  • Ability to travel for customer meetings and presentations
Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Veeva Clinical Operations PlatformeClinical applicationscustomer need identificationcustomer adoption strategyproduct feedback gathering
Soft skills
consultingcommunicationpresentationcustomer success guidancecollaboration
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