Project Manager

• Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suite
• Manage a multi-year, multi-phased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecasting
• Act as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholders
• Oversee customer release management programs and IT operations for Veeva Quality Cloud suite
• Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
• Mentor project teams and junior consultants within the Quality Services organization
• Guide customers in adopting Quality Cloud and industry best practices as part of post-implementation programs focused on continuous improvement

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