Veeva Systems

Global Program Manager – Commercial Life Sciences

Veeva Systems

full-time

Posted on:

Location Type: Remote

Location: Remote • Pennsylvania • 🇺🇸 United States

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Salary

💰 $100,000 - $200,000 per year

Job Level

SeniorLead

About the role

  • Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers
  • Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap
  • Establish post-deployment application management
  • Support implementation proposals and services contract negotiation
  • Coordinate Customer Success Manager activities to drive product value and adoption
  • Coordinate Product Management and Product Support activities
  • Own customer success and lead as the services executive partnering across Veeva teams including Product and Sales
  • Customer-facing role working from customer site, home office, and offsite meetings

Requirements

  • 7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing)
  • Consulting experience across multiple functional areas for enterprise pharma clients
  • Track record of success leading diverse global teams to deliver large, complex technology implementations to deliver measurable business results
  • Experience in technology strategy and roadmap development for large pharma customers
  • Proven executive communication skills
  • Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
  • Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
  • Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
  • Based in Eastern or Central Time Zone and able to travel up to 50% of the time
Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
  • Work Anywhere: flexibility to work from home or in the office

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementtechnology strategyroadmap developmentlarge-scale technology implementationsnegotiationproblem resolutionprocess establishmentinfluencing without authority
Soft skills
executive communicationcritical thinkingobjective evaluationinfluenceteam leadershiporganizational skillsadaptability
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