Director, Government Programs – Compliance and Infrastructure
Oklo Inc
ERP
Technical Instructor – Regulatory
Veeva Systems
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $120,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudVault
About the role
- Train and educate customers and users on Veeva Vault RIM products, including platform architects, developers, administrators, business analysts, and super users
- Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with potential on-site travel
- Proactively maintain, develop, and strengthen training delivery expertise and technical product knowledge
- Collaborate with Veeva subject matter experts, stakeholders, and technical curriculum development team to develop, refine, and maintain training programs
- Participate in and lead initiatives to support Veeva’s business goals and improve learner experience
- Identify and highlight enhancements in training delivery approach and content, champion continuing development with leadership
- Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter
Requirements
- Direct experience working in or supporting Regulatory Affairs, Regulatory Operations, or RIM processes within the life sciences industry (e.g., Pharmaceuticals, Biotech, Medical Devices)
- 3+ years of experience delivering technical training on enterprise software, ideally in a SaaS or cloud-based environment, with a focus on external customer education
- Familiarity with Veeva Vault RIM or similar RIM systems (e.g., Document Management, Submission, Registration, and Health Authority interactions)
- Strong facilitation and presentation skills, with demonstrated success delivering training in-person and virtually to cross-functional stakeholders
- Proficient in applying adult learning principles, instructional design methodologies, and using feedback to continually improve training programs
- Highly organized with a customer-first mindset and attention to detail; able to translate technical concepts into accessible language for different user groups
- Fluent in English (verbal, reading, and written); additional language proficiency is a plus
- Willingness to travel up to 20% to deliver on-site training, including international travel as needed
- Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this position
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Flexible Work Anywhere arrangements (work from home or in-office)
- Position may be eligible for variable bonus and/or stock bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical trainingadult learning principlesinstructional design methodologiesSaaScloud-based environmentVeeva Vault RIMDocument ManagementSubmissionRegistrationHealth Authority interactions
Soft skills
facilitation skillspresentation skillscustomer-first mindsetattention to detailcollaborationaudience engagementclassroom managementorganizational skillstroubleshootingcommunication
