Consultant – Veeva Safety, Managed Services
Veeva Systems
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SQLSwitchingVault
About the role
- Help to keep up to date and implement new features within the Veeva Safety suite
- Work closely with customer business and IT staff to understand their requirements
- Think critically to help design the solution your customers request as well as the solution they have not requested but may need
- Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
- Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
- Drive change management methodology for our customers switching from on-premises to SaaS solutions
- Support a group of biopharmaceutical customers: understand business processes, provide guidance, discuss Vault changes, and apply required configurations
- Actively collaborate with other teams at Veeva, shape ideas, enhance delivery model, and work closely with product management to communicate customer requirements
Requirements
- 5+ years of life sciences industry experience, with the majority of time spent in the Drug Safety and Pharmacovigilance domain and experience in a consulting function
- Knowledge of Drug Safety and Pharmacovigilance processes and regulations
- Must have a decent experience writing complex SQL queries on safety data sets
- Should have worked on implementing safety systems like Aris / Argus / Emperica / Commonwealth / RxLogix / or any home-grown safety system
- Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
- Good to have experience building aggregate and analytical reports on safety data set
- Strong English communication skills, both written and verbal
- Must have worked in an individual contributor capacity in the previous employments
- Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design and deliver Vault Safety
- Exposure to life sciences compliance and computer systems validation requirements
- Ability to travel for about ~ 25% of the project time
- Bachelor’s degree or equivalent required
- Has the right attitude and mindset to work towards customer success
Benefits
- Health Insurance fully covered for family, including Employee’s parents
- Work anywhere culture which allows flexible work location
- Fitness benefits fully taken care by Veeva
- 1% Charitable giving program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLVeeva SafetyVaultArisArgusEmpericaCommonwealthRxLogixsafety systemsdata analysis
Soft skills
collaborationcommunicationcritical thinkingcustomer liaisonchange managementproblem-solvingstakeholder managementadaptabilitycustomer success mindsetindividual contributor
Certifications
Bachelor's degree