Veeva Systems

Director, Vault CRM Suite Strategy

Veeva Systems

full-time

Posted on:

Location Type: Remote

Location: Remote • Pennsylvania • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $125,000 - $300,000 per year

Job Level

Lead

Tech Stack

Vault

About the role

  • Shape the value proposition of Vault CRM Suite, building around Multichannel CRM and extending to the full suite of applications (Campaign Manager, Service Center, Events Management)
  • Create Vault CRM Suite go-to-market messaging and teach that messaging to account partners
  • Act as a SME in senior level customer conversations and play an executive sponsor at strategic accounts
  • Work with marketing teams to ensure relevant marketing messaging and product positioning
  • Own a specific segment of customers (enterprise biopharma or emerging biotech) and drive customer success with Vault CRM Suite for that segment
  • Provide input to the product team to support new features and capabilities based on business challenges and market dynamics
  • Be hands-on and in the details while owning the market for your segment of customers
  • Work closely with account partners to strategize on individual customer accounts and ensure products are implemented with customer success

Requirements

  • 5+ years of work experience in Life Sciences, either in industry, technology or consulting
  • 5+ years experience developing or implementing CRM technology
  • Demonstrated ability to engage at senior levels of client organizations
  • Proven ability to quickly build credibility and develop trusted relationships
  • Excellent critical thinking, analysis, and presentation skills
  • Ability to travel for customer meetings and internal events across the US and Europe as needed
Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
  • Work Anywhere: flexibility to work from home or in the office

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRM technologyVault CRM SuiteCampaign ManagerService CenterEvents Management
Soft skills
critical thinkinganalysispresentation skillsrelationship buildingcustomer success