Senior Product Manager

Vapi

Senior Product Manager shaping voice-agent creation, configuration, and model management at Vapi, a voice AI platform. Driving integrations, evaluation systems, and scalable developer experiences from San Francisco.

Posted 8/14/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $240,000 - $270,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management for technical products, with a focus on voice AI and model integrations. Proven ability to drive customer-centric solutions and manage the full lifecycle of product development and performance measurement.

Highest-signal resume keywords

Product ManagementVoice AI ExperienceTechnical Product DevelopmentB2B Product DevelopmentModel Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System DesignArchitecture Trade-offsModel Performance MeasurementExperimentationResearch Techniques

Soft Skills

Exceptional CommunicationPresentation SkillsCustomer Centricity

Tools & Technologies

TTS IntegrationsSTT IntegrationsLLM IntegrationsAPI Development

Industry Keywords

Voice AgentsDeveloper PlatformsInfrastructure ProductsBenchmarking Systems

About the role

Key responsibilities & impact

Own how customers create, configure, and manage voice agents on Vapi.
Drive integrations and tools that agents can call during a phone call.
Run the full lifecycle of supported models, from evaluation and onboarding through deprecation.
Build processes to add the latest models quickly and reliably.
Define evidence-based model performance measurement.
Run experimentation and research into agentic harness opportunities and translate techniques into customer-facing features.
Simplify the experience of configuring thousands of agent parameters.

Requirements

What you’ll need

5+ years of experience as a product manager, mostly building and operating technical products at meaningful scale within medium to large-sized technology companies.
Strong technical foundation, including ability to reason through system design and architecture trade-offs with engineers.
Exceptional communication and presentation skills for aligning engineers, briefing executives, and presenting to external clients and partners.
Track record of owning outcomes and measurable impact.
Genuine customer centricity and experience building B2B or enterprise products.
Nice to have: experience managing AI model integrations across TTS, STT, or LLM providers.
Nice to have: direct experience in voice AI.
Nice to have: experience building developer platforms, infrastructure products, or API-first products.
Nice to have: experience developing model evaluation or benchmarking systems.
Ability to work in the San Francisco office 3–5 days a week.
Authorization to work in the US.

Benefits

Comp & perks

Equity
Comprehensive health coverage
Flexible time off
Catered meals
Commuter support
Learning & development budget