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About the role
Key responsibilities & impact- Learn Vapi’s product, customer use cases, sales motion, and common technical objections in 30 days.
- Own technical discovery and demos for active enterprise deals, and partner closely with AEs on account strategy in 60 days.
- Lead the technical side of enterprise deals from first call through close and go-live, creating reusable artifacts for the team in 90 days.
Requirements
What you’ll need- 4+ years in a technical customer-facing role, such as pre-sales engineering, solutions architecture, customer engineering, or similar.
- Ability to write code well enough to build a working integration, read an API response, and debug issues without immediately pulling in an engineer.
- Experience with voice, telephony, or contact center infrastructure, such as SIP, Twilio, Genesys, Five9, or similar systems.
- Comfortable speaking with both engineers and executives, adjusting the level of detail without dumbing things down.
- Energized by technical sales: discovery, architecture, POCs, objection handling, and helping customers get live.
Benefits
Comp & perks- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Integration DevelopmentAPI DebuggingTechnical DiscoverySolutions ArchitecturePre-Sales Engineering
Soft Skills
Effective CommunicationObjection HandlingCollaboration with AEs