Client Executive
Value-Based RCM
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $115,000 per year
Job Level
Junior
About the role
- The Client Executive is responsible for the identification and achievement of client revenue cycle improvement opportunities
- Functioning as an analyst, facilitator, consultant and/or project manager as required within the scope of the identified opportunities
- Responsibilities also include regular collaboration with internal and external stakeholders to produce relevant, reliable, accurate and timely results and deliverables as required for the client relationships being managed
- Use, protect, and disclose patient protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Work collaboratively with RCM Senior Directors and Client Delivery Directors in setting direction of client revenue cycle projects and performance improvement efforts
- Define issues, identify root causes, interpret data, understand data dependencies, goal setting, establish tracking and reporting metrics, update project plans, and provide performance reports and deliverable preparation
- Effectively organize content and format of documents and analyses to facilitate understanding and decision making by RCM and client stakeholders
- Extensive daily client interfacing
- Provide project management, analysis and/or technical expertise for a broad array of Revenue Cycle initiatives
- Synchronize efforts between RCM and other Company business units in support of client revenue cycle performance improvement initiatives
- Develop, implement, analyze, and maintain RCM dashboards, scorecards, status reports and other standard reports
- Produce or develop deliverables for client meetings, presents findings and updates regularly for client and internal stakeholders
- Up to 50% travel may be required as needed for client revenue cycle support purposes
Requirements
- Bachelor’s Degree in Business, Healthcare Administration or related field OR Equivalent experience
- 1 year (Preferred) healthcare consulting
- 1 year (Preferred) practice management
- Effective writing, presentation, and communication skills
- Practical and functional knowledge of RCM components
- Knowledge of and interest in healthcare and healthcare revenue cycle issues
- Understanding of the market, trends, competition, and key pain points for healthcare executives and clinicians
- Intermediate to advanced Microsoft Office required (Outlook, Excel, Word, and PowerPoint)
- Ability to interpret requests/requirements and effectively present data to support work effort
- Ability to prioritize work efforts and work successfully under deadlines
- Understanding of systems and processes that impact revenue cycle performance and capabilities
- Ability to build trusting relationships with internal and external stakeholders at all levels
- Analytical ability sufficient to work in a data-heavy environment and to identify trends in the data
- Business acumen with an emphasis on effective communication, negotiation, influencing decision makers, business planning, strategy, problem solving, decision making and time management skills
Benefits
- Paid time off
- Flexible schedule
- Work from home
- Company-sponsored medical, dental, and vision insurance
- Employer-paid short-term disability, long-term disability, and life insurance
- 401k retirement plan options with company-match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare consultingpractice managementrevenue cycle management (RCM)data analysisproject managementperformance reportingdashboard developmentmetrics trackinggoal settingdata interpretation
Soft skills
effective writingpresentation skillscommunication skillsprioritizationrelationship buildinganalytical abilitybusiness acumennegotiationinfluencing decision makerstime management