Job Level
SeniorLead
Tech Stack
AzurePMPSDLCServiceNow
About the role
- Oversee small to mid-size IT/software projects and ensure projects are completed on time.
- Serve as single point of contact for project communications and establish effective project communication plans.
- Develop comprehensive project plans, work breakdown structures, and project delivery strategies.
- Manage project team, resources, risks, acceptance criteria, and stakeholder signoffs throughout the project life cycle.
- Schedule and facilitate project team meetings, weekly status reports, and status meetings as needed.
- Coordinate cross-disciplined team members to ensure project requirements, deadlines, and schedules are met.
- Conduct business requirements/gap analysis, testing coordination, and confirm quality and timely delivery of project documentation.
- Meet with project team members to identify and resolve issues; prepare status reports by gathering, analyzing, and summarizing relevant information.
- Coordinate development of user manuals, training materials, and other documents for successful implementation and turnover to clients.
- Conduct post-project evaluations and identify successful and unsuccessful project elements.
- Lead, motivate, and encourage teamwork; communicate with senior leadership and provide credible technical/business leadership.
Requirements
- Bachelor's degree in business, Information Technology, or a related field.
- 8+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment.
- Demonstrated experience in technical product selection, technical design, and practical implementation of IT solutions.
- Solid understanding of software development life cycle (SDLC) models and expert knowledge of Agile and traditional project management principles and practices.
- Prior experience with SCRUM/Agile methodologies and enterprise-level application development projects.
- Experience overseeing multi-function project teams with at least 10-15 team members.
- Experience leading and managing remote teams.
- Experience planning, leading, and tracking IT projects; collaborating with business stakeholders in a cross-functional matrix environment.
- Experience gathering IT requirements from clients/business partners and from client artifacts (documents, letters, forms, reports, websites, intranet sites).
- Experience documenting detailed, formal requirements including Business Cases, Use Cases, User Stories.
- Experience diagramming requirements: Current State/Future State Cross-Functional Process Flows, Use Case Models, Data Flow Models, SWOT, Business Objective Models, Cause/Effect, Fishbone Diagrams.
- Experience serving as a servant-leader in IT Agile projects; coaching and mentoring project teams, business partners and stakeholders in SDLC, project management, and agile frameworks/methodologies.
- Proficient with MS Excel, MS Word, MS PowerPoint, MS Project, and MS Visio.
- Experience managing projects using MS SharePoint including creating and managing SharePoint Lists.
- Familiarity with project, program, and agile tools such as ServiceNow, Azure DevOps, Jira Align, Miro.
- Certifications preferred: PMP, CSM, CSPO, A-CSM, A-CSPO, ITIL; Six Sigma; SAFe Agilist (SA), SAFe Release Train Engineer (RTE), SAFe Program Consultant (SPC).
- Ability to travel if needed.
- Ability to work under minimal supervision and use independent judgment; strong decision-making and leadership skills.
- Excellent verbal and written communication skills.
- Passion for contributing to an organization focused on continuously improving consumer experiences.