Performance Improvement Coach

UVA Department of Public Health Sciences

Performance Improvement Coach leading Lean and CQI initiatives for UVA Community Health. Coaching healthcare leaders, analyzing data, and improving patient safety, quality, efficiency, and satisfaction.

Posted 8/18/2026full-timeManassas • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $45 - $64 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading performance improvement projects within healthcare settings, utilizing Lean Six Sigma methodologies and CQI tools to enhance operational efficiency and patient outcomes. Proficient in project management, data analysis, and delivering training to support organizational change and sustainability.

Highest-signal resume keywords

Lean Six Sigma Green BeltCQI ToolsProject ManagementData AnalysisHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ImprovementStatistical Process ControlQuality ToolsChange ManagementMicrosoft OfficeProject ScopingCurriculum DevelopmentQuantitative Data AnalysisQualitative Data AnalysisRegulatory Survey Readiness

Soft Skills

Communication SkillsInterpersonal SkillsOrganizational SkillsAnalytical SkillsCritical Thinking

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Visio

Certifications & Qualifications

Lean Six Sigma Green BeltCPHQ

Industry Keywords

Acute Care HospitalPerformance Improvement ProjectsContinuous ImprovementOperational EfficiencyPatient Outcomes

About the role

Key responsibilities & impact

Lead performance improvement projects across UVA Community Health
Coach leaders and team members on the Lean Management System
Deliver formal and informal instruction in quality tools, data analysis, and statistical process control
Facilitate improvement projects using Lean, Six Sigma, Change Management, Project Management, and CQI tools
Collaborate with administrators, managers, and physicians to identify, coach, and support performance improvement projects
Deliver improvement support to inpatient units, outpatient units, procedural departments, and ancillary support services
Provide project management services, scope projects, and link them to strategic plans and key work processes
Develop and update management plans, project plans, reporting mechanisms, issue resolution processes, and communications
Lead and coach teams to complete performance improvement projects
Act as a change agent and gain support from leaders and team members
Develop curricula and deliver classroom and just-in-time process improvement training
Serve as a liaison for hospital staff on quality-related projects and programs
Connect leaders and frontline staff with organizational resources
Partner with administrative and clinical leaders to establish and maintain the Lean Management System
Facilitate workgroups, committees, and task forces
Collect, analyze, and display quantitative and qualitative data
Identify relationships among complex activities and opportunities for improvement
Improve patient outcomes, care experience, resource utilization, operational efficiency, satisfaction, and financial outcomes
Evaluate processes, tools, and workflows for continuous improvement
Support performance sustainability through post-implementation maintenance and monitoring
Participate in Survey Command Center activities for regulatory survey readiness
Perform additional duties as assigned

Requirements

What you’ll need

Bachelor’s degree in a healthcare-related field or Engineering required
Minimum 5 years’ experience facilitating performance/process improvement projects in an acute care hospital setting using CQI tools and mentoring leaders and/or frontline staff
Minimum 3 years’ experience if Master’s prepared
Lean Six Sigma Green Belt required
CPHQ required within 2 years of hire
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Visio
Ability to independently manage multiple projects
Ability to apply critical thinking to clinical, operational, and financial challenges
Strong oral and written communication, interpersonal, organizational, time management, and analytical skills
Demonstrated ability to drive change, gain buy-in, and sustain improvements
Ability to travel between campus buildings, remote facilities, and out of town as needed
Ability to frequently sit, stand, walk, and bend/stoop
Ability to perform frequent repetitive body movements
Proficient communicative, auditory, and visual skills
Attention to detail and ability to write legibly
Ability to lift, push, or pull up to 20 lbs. occasionally

Benefits

Comp & perks

Full-time day schedule
Hybrid workplace arrangement
Eligibility for applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives
Opportunity to have a voice in patient care decisions
Support for advanced medical technologies
Job satisfaction from making a difference in people’s lives